Running Lab is a highly regarded running store known for its exceptional customer service and knowledgeable staff. The team takes the time to help customers select the right shoes for their specific needs, offering personalized service without any pressure to buy. The store features a treadmill that allows customers to analyze their gait and a device to scan feet for the best fit. Many reviews highlight the inviting atmosphere and the strong sense of community, with events that are well-attended by local runners. Customers have praised the expertise and friendliness of the staff, mentioning their experiences of purchasing multiple pairs of shoes and accessories over the years. The online customer service is also noted for its efficiency, with fast shipping that surpasses expectations. Overall, Running Lab is recommended for both beginners and seasoned runners, providing quality products and a supportive environment.
Fantastic staff, product selection, and service! Thanks for your help in picking the right shoes! Highly recommend!
July 2026
Knowledgable, pleasant and helpful staff. We're repeat customers for good reason.
June 2024
Nick was awesome! Very patient and kind. Helped me pick out the right pairs of shoes for my lifestyle. I didn’t feel any sort of sales pressure, he was very genuine.
