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October 2023 by Don Leith
A friend recommended Running Lab when I decided to start running again. I was quickly greeted by Keith when I arrived.He took a consultative approach, understanding my current state as a well trained cyclist and my concerns about ensuring joint health and staying injury free as not to impact my cycling.After trying multiple shoes and providing feedback, Keith then instructed me on my form and cadence. He also provided more tips to get me off to a strong and healthy start.Frankly, I felt like I should have spent 5X more than the pair of shoes I bought, but Running Lab now has a customer and advocate for life. Thanks for the wonderful experience!
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September 2023 by Cathy Foust
The staff was patient and encouraging. These are the best fitting shoes I have ever had and I'm 70 years old have been running when I was younger but,now that I walk several miles a day I needed other shoes. These are the best. I can't say enough about how great this store is.They had me walk, stand, measured my foot. Place several options for me to walk and try on. They took their time.
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September 2023 by Murielle Hutson
I am a new runner and needed a good pair of shoes. I worked with Sidney. She was kind, knowledgeable, and patient. She helped me narrow down what I liked, and then spent some extra time with me helping with my running form. I cannot recommend this store enough! And a special thank you to Sidney for her GREAT customer service!!
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September 2023 by Andrew Grim
Jen provided great service! Attentive to detail and patient through lots of different shoe trials. She made sure the shoes fit my needs and wasn’t pushy one way or another - just wanted to get the right pair on my feet!Great selection of shoes at the Running Lab as well. Competitive pricing!It’s not everywhere you get personalized attention like at the Running Lab!
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September 2023 by Trevor Forrest
Second time in the store and making a purchase. Amazing experience both times. They know exactly what they're talking about and were able to help me get the running shoes I needed. My little one tagged along as well and they were extremely friendly to them too:)
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September 2023 by Katie Huber-Welty
Running Lab never disappoints! Well-trained staff, amazing products, involved in the community. I've struggled with foot issues for awhile and was ordering name brand shoes online, but they were never the right type or fit for my foot. Since going to Running Lab, my feet have felt great. Jacob S was especially helpful and professional on my last visit. Be back soon!!
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August 2023 by Valerie Maravolo
We came in to get my daughter fit for cross country. Amazing customer service and attention. Left with the perfect shoes and no more pain when she runs!
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August 2023 by Dallas Leal
The man that assisted me was so helpful and pleasant. I was searching for running shoes and he fitted me and was very knowledgeable about foot placement and such. I gave 4 stars because they didnt have a whole lot of options regarding brands.
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August 2023 by Jeffrey Hunt
My wife and I had 2 recent trips to running lab, both times we were met with friendly, knowldegable and eager to help staff. Doesn't matter who helps you, they are all very experienced with all the gear they sell. Hands down the best customer service experience around, do yourself a favor and get into the store and see for yourself. You will not be disappointed!
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July 2023 by Ruth Tatarunas
I just love this store. The staff is very knowledgeable. They saved my feet, and my body is no longer in pain. I highly recommend this place to everyone. They take the time to evaluate your feet and your gait. They recommend different shoes that will work for YOU! Then there's the 30 day policy. Highly recommend.
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July 2023 by Jessica Carroll
Best running store I’ve ever been to! They took care of me during my fitting and let me try on as many pairs of shoes as I wanted until I was comfortable and giving recommendations based on my feedback. Although they were packed, they didn’t try rushing me out the door or anything. Will definitely be back!
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July 2023 by Keith and Debbie Bell
Running Lab has become my go to store even though it is over an hour away. Runners that work that are eager to share their knowledge and experience. They've answered every question I've had and are very knowledgable and personable. The Running Lab app is fantastic! earn discounts based on purchases and miles ran. Community minded and inclusive of all. Can't recommend them enough!
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July 2023 by Brent Kearns
Had a great time finding the right shoes for me. A Thank you, does not do these employees justice. From the time they took to explain to me every aspect of why I was wearing the wrong shoe and how my running will improve AND I won't have pain with these current shoes was awesome. I will return. Thank you.
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July 2023 by Lisa S.
I needed new walking shoes and have a hard time with fit due to my orthotics. The fitting process was thorough and Toni made sure the option we tried were a good fit. I had purchased lock laces to go with the shoes. I ended up pulling one end out and couldn't fix. When I brought them in, they were fixed on the spot. Due to the service, I brought my daughter in from out of town for running shoes. Keith provided the same thorough service and my daughter was pleased with the evaluation with stride, pronation and running tips. When we ordered her shoes (so she could get the color she wanted), I also ordered another pair for myself. I appreciate being able to order a different color than what was in current inventory.
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June 2023 by Debbie White
This is an amazing place!! Extremely kind and patient and very knowledgeable staff. Most are runners themselves so they know their products. I am extremely hard to fit and I walked out with 2 amazing options.