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March 2024 by Jim R
The employees are knowledgeable about the phones that they sell.
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October 2023 by bob gaines
Manager was rude and disrespectful. Name calling and swearing at me a customer. I would not recommend this store or company. Just the worst
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August 2023 by Yvonne Hull
I lost my phone and Tyler was the bomb at helping me get a new one. He was able to help me get a new phone and accessories all under my spending limit. Thank you Tyler.
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May 2023 by Habibiti
Owner cheated on his wife before he got married and had kids he is still married and cheating on her with having his two kids with his wife. I plan on telling his wife's family and his wife because he got my sister pregnant. Stay away from people in Rochester and stay away from friends who you think are friends you kalb. The Roommates you had before don't keep quiet for long.
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February 2023 by Kassie Sebrant
Poor customer service skills. The “manager” Dewayne is such a strong man he has to threaten and come at an elderly sick woman. He also allows his employees to attack and berate paying customers
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December 2022 by Dale Pierce 2nd
So very friendly and helpful. The manager speaks multiple languages. Amazing service. Much thanks.
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October 2022 by Jeremy Farver
I went in to find out why my phone wasn't working,(it said no service) and I had exactly that! So I walk in and tell the girl my issue and she says oh yeah the towers are down in the flint area!! However if you drive to Grand Blanc you will have service, so I said ok what's the ETA on the tower work being completed and she had no clue!! Metro must not of sent their employees the memo either?.. anyway she says let me check your phone out and make sure and she does just that!! She sends me on my way saying it's all just the tower work!! I was like ok well thanks and have a good day and walk out. As I sit in their parking lott sucking up the wifi my client calls me Via FB says one of her guys is on dort and Carpenter and has service!!! Confused as hell I walk back in to the same location I been at for 2 hours leaching their wifi and I approach the counter again and employee #2 takes my phone while multitasking,taking calls,payments from others that walked in before and after me and finalizing a new contract with another customer looks at me and says it's your SIM card and without hesitation finds me a new one puts it in my phone and says you're all set!!! ????????!! Phone is working great now.. I kinda drug on but the location on fenton and Bristol is top notch!! And the guy also speaks Spanish,I was highly impressed with his abilities to do all he was doing at the time!! Kudos to you sir!!
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September 2022 by Dennis Pillow
Wont let you edit.woe
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September 2021 by Renee Schnepp
Having issues with my phone. Few minutes, issues resolved.
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April 2021 by Pamela Ba
They fixed my phone.
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March 2021 by Freeman Stallworth
METRO PCS. ...THEY. IN MY. OPION. ARE. THE. BEST.....
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February 2021 by joseph rockafellow
Ron and the crew are fantastic ? go see them for a great phone and a great deal, they are always happy to help you
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August 2020 by Twan Minor
Ron helped me multiple times at this location. Kind Customer service, caring, effort, advice, industry information, device information are some of the benefits I received when I’ve gone to this location. I do not feel like I’m getting scammed or mislead. I feel like he cares. Thank you again.
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July 2019 by Issa Ibrahim
Great store! They always have the answers to my questions. The best promos on phones and accessories are at this place too! Ron is the best, he will take care of anything you need like he did with me.
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July 2019 by jeff aube
Went into buy a case for my Samsung Note 9, and they did not carry any cases for it. The workers came off a bit rude. I wont go back.
