“W-O-W...Just the response that you have to have when working with the folks at Monroe Truck, Flint-MI. Mark Moreno is just the absoluteB-E-S-T!!! It doesn't matter who, when, what this issue is or the person or persons that you deal with...They are All Top-Knotch!!! I have been a customer of Monroe and Mark's for over 12-Solid Years and have referred several friends and family to them for the needs that they have to offer. I can't say enough Good Things about them...You Have to Trust and Try Monroe of Flint...Ask for Big Mark Moreno for any and all of your questions and needs.”
“.USED MILLER RD U HAUL TODAY.HAD MANY ISSUES ON MY END LOADING A CAR.DANTE WORKED WITH ME BY EXCHANGING EQUIPMENT TO BETTER FACILITATE MY TOWING.IN THE END WE COULDNT GET MY CAR LOADED.DANTE REFUNDED MY CHARGES .HE WENT ABOVE AND BEYOND TO HELP ME.I RECCOMEND THIS STORE AND ITS EMPLOYEES.THEY ARE AWESOME!!!”
“Logan and Matt were great to work with to get a truck. Competitive, professional, and thorough. Easy to get truck - dropped off after hours, no issues. I’ll be back.”
“The staff here are really fantastic, they made the whole process very quick and easy. Even upon returning the van at 7am on a Saturday, the gentleman was incredibly nice and helpful in the check-out and charge. Will use this location again and highly recommend.”
“Rented a trailer and the people I had help me were nice. Also, after I messed up my trailer return on a Saturday night, the were very understanding when I called Monday morning and everything was sorted out.”
“I had to rent a truck from this location in the middle of February. Jesse (hopefully spelled correctly) was so helpful and polite that when I had to rent a truck once more at the end of March, I decided to rent from here once again.On my second trip in March, Jesse had locked the office to assist a customer who had arrived there earlier than myself and another customer. He retrieved the first customer their truck and made sure the customer understood all of the responsibilities that come with renting the truck.The second customer who had arrived and also found themselves locked outside of the office expressed extreme displeasure that Jesse was not at the desk in spite of the fact that we both witnessed him assisting another person. This customer took a very sarcastic, aggressive tone but Jesse had impressively diffused the situation. After calming them down, they were able to get that customer the information they needed and on their way quickly but without seeming like they were rushing them out the door.Then when it came to me, they had assisted me just as thoroughly as the first time they helped me. They made sure I understood all the terms & conditions for the rental. After retrieving the truck, that they had shown was very well cleaned, they went around the truck with me to make sure I'm aware of any previous damages, the condition of the truck, and that everything was good.I've moved a lot in my life and I can certainly say that some places can be downright dismissive. Jesse on the other hand was a joy to work with. If I ever end up needing to move furniture again in that area, I will certainly be going back to this one location.”