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July 2025 by Logan Fields
Unfortunately, this particular Walgreens location has some of the worst pharmacy customer service I’ve ever experienced. Every time I’ve called with a simple question, I’ve been met with rude and dismissive responses, something I haven’t encountered at any other Walgreens. It’s consistently unhelpful and frustrating. I strongly recommend Walgreens re-evaluates the staff at this location and prioritizes hiring pharmacy representatives who actually want to assist customers.
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May 2025 by Nick Limber
The customer service is terrible and employees are rude. They take forever to fill simple prescriptions.
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January 2025 by Tom Buck
Walgreens people do a good job overall except at the drive up window. Being disabled, I find it difficult to go inside so the drive up can be great. But no matter what time I go there I have to wait for 5 or 6 cars ahead of me. I don't think it's the staff causing the problem, it is just a very annoying set up. I've had to wait over 20 min. for 2 cars ahead of me. I recommend going inside if there is a line up at the window. Once you are in line, there is no way to get out!
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January 2025 by Sue werkema
Great store and service
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December 2024 by Ben Kremkow
No assistance from the employee on the floor, the manager was yelling at the cashier from the photo center, and the other shoppers were rude. Won't be returning to this location.
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July 2024 by Wendy Norton
Friendly Cashier.
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July 2024 by Tiffany
No curbside pickup???? You advertise it in your store but don't offer it when it comes to picking up your order????
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June 2024 by Heidi Beukema
Everyone needs to leave this Pharmacy ASAP. I hope they close, better yet get Shut Down. This Pharmacy, the Pharmacists, and the Technicians deserve a Zero rating. They are extremely rude! They just don't care at all and get away with it! The Pharmacy is a joke. The Pharmacist will not fill prescriptions that are called in. They have countless excuses why they won't fill prescriptions. They don't care that their inept work has put me in the ER. They don't keep their stock filled. They have lied repetedly to my Doctor's. My Doctors were annoyed with them, as they have needed to call often to have my perscrpitions filled. I left!
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May 2024 by Kiernan Brown
Absolutely worse experience ever not ince not twice not three times but 5 times now. They are absolutely void of any understanding or customer service to their customers who actually are in need of their medications and supplies. DO NOT USE THIS PHARMACY
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March 2024 by Larissa Catherine
Drove all the way here to find out the pharmacy hours are incorrect. I guess I’m going without my meds tonight
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February 2024 by Jenna Hoinke
The pharmacy is almost always rude over the phone to the point that I dread calling them every month. Sad that this pharmacy is the only one that reliably stocks my meds because I can't stand 90% of the employees here.I highly suggest checking y'all's attitudes because you're straight up intolerable.
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August 2023 by Rachel P
Never have anything ready when they say. Social skills really are horrible. No one ever seems happy.
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August 2023 by Kevin McDevitt
No line to pick up prescriptions
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June 2023 by Joyce Cater
Walgreens, Byron Center, rudest people on the planet. I will be switching to another pharmacy. Said pharmacy that I am switching to ask me to have my doctor call them. They don't want to deal with Walgreens either. Shame on them. The rest of the store seems fine. Just management and the pharmacy. Judging by the reviews I would dare say that I am not the only one that feels this way. Bye bye Walgreens.
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May 2023 by Matthew Pasma
Terrible staff. Idk who Stacey is but she should be fired. I called about a prescription and she told me it wasn’t ready. But immediately after told me she didn’t even check the system. Huh wonder how that works. Need better staff with better people skills
