“We switched from Verizon. Kaycie made it super easy and fun. Two lines transfered. Added two lines. It was a ton of work and we knew it was going to take a long time, but she knocked it out of the park. This store only has two people. They are both great when we were there. Expect longer wait times during weekends and other high traffic times. It's two people busting their butt's getting everything done.”
“I am new to town/Cadillac. I went in to simply get wifi started in my apartment. Down the road I will need to get a tv and a newer phone. A simple request that was taken care of easily and quickly. Asst. Manager Chris and Retail Specialist Ian gave exceptional customer service. I have been with Verizon for 17 years, and was thinking of changing. Having service like this in town, person to person, to me is priceless. I will be staying with Verizon for my to come upgrades.”
“Tyeler was super helpful and really knows his stuff. I got the perfect set up for what I need. All you Samsung people go see tyeler. He's the specialist. Very friendly.”