Verizon is a reliable choice for all your mobile, 5G home internet, and business needs. Their conveniently located stores, like the one in Cadillac, offer exceptional customer service. Customers praise the knowledgeable and friendly staff, who are quick to resolve issues, whether it's helping with a phone setting or upgrading devices. The stores also provide a seamless online ordering experience, with options for in-store pickup, free 2-day shipping, and same-day delivery. Verizon's store-based services are highly rated, in contrast to some customers' frustrations with their call-in support. Overall, Verizon offers a positive shopping experience, with helpful employees and convenient solutions to meet your technology needs.
My kid had made my phone zoomed in and I couldn’t access my phone no matter what I tried. My husband found your store and sent me inside and see if someone could help me. Ian knew exactly what to do! He was so friendly and kind. Ian provided exemplary service. Thank you Ian!
May 2023
Very helpful! Thanks for getting my phone working right after that last storm.
November 2022
5 stars for staff, 3 stars for selection and prices.Until someone gets better coverage in Michigan with Verizon I ride!