DFCU Financial, headquartered in Dearborn, Michigan, offers personalized banking services through online, in-person, and phone channels. With full-service branches in metro Detroit, Ann Arbor, Grand Rapids, and Lansing, experienced local specialists help members and businesses reach their financial goals. Customers appreciate the quick and easy online banking platform, though some find certain website functions require many clicks, and color-blind users may find navigation challenging. In branches, tellers are known for their efficiency and helpfulness, providing a pleasant environment. Many reviews highlight excellent customer service, with staff members being professional, helpful, and friendly. In-person experiences, such as buying a CD at the Canton branch, are often praised, though some find phone service less effective. Overall, DFCU Financial is recognized for its dedicated staff and commitment to serving its members and communities for over 65 years.
DFCU Financial is everything anyone would need to handle their finances and investments.
March 2025
Online or in-person, I very happy with my experiences when banking with DFCU. Online banking is quick and easy. When I go into the branch for person to teller banking I have no issues and the tellers are highly efficent at what they do.
March 2025
I have always experienced great service from everyone and always leave with my problem solved if I have one. Love the atmosphere
