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March 2024 by Ravi khanna
Pothead Post Office.It's the worst post office I have ever used.No Shipping supplies.They don't scan until the next day; as an online seller, it affects meThe lines are longer, and one illiterate employee is always there with an annoying attitude.Better shut down this facility or recruit all-new efficient staff.But I love the mailman who delivers to me on time at Lilliy Road
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March 2024 by Kenda Khattab
Neat and organized
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February 2024 by D X
Ed is the man! If you have the opportunity to have his assistance, highly recommended. He is kind, patient, and knowledgeable. He deserves to be the post master general.
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February 2024 by David Graham
Slow service as always. Only one representative helping. Other 3 windows were closed.
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January 2024 by Cake S
Good post office! The little postage print machine is quick and convenient. It does print stamps one at a time so if you're getting multiple stamps I recommend walking up to the window! Other than that the people working here are very kind and understanding!
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January 2024 by Colin Robinson
Why are thwy so slow to process packages and mail? Stuff sits for 2-3 days before they even look at it.
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January 2024 by Linda Packard
Outside mail boxes are always overflowing. I tried to put something in and all kinds of mail came out. I had to take it into the building and mail. Never more than 1 person at the window. The self service machine for mailing packages says service is not available. This post office is poorly run and has been for years. The line was to the door with 1 person.
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January 2024 by Eddy Alan
Whats wrong with the people working here? Rude and never ship out of their postofiice for 3 days.Now I go to Plymouth traveling 6 miles. Must shutdown this facility.
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January 2024 by J. Doe
I don't think they care about reviews as they have a monopoly, but my goodness, one clerk during peak hours? Really?
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January 2024 by Liberty Lane
This place is horrible. Find you another post office better off. The line is always all the way to the door, one employee always working front desk and she doesn't care how long the line gets shes working at a very slow pace
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December 2023 by James Jones
What's wrong with these post office.1) No shipping materials on the shelf for a week.2) staff are rude and smells weed from the employees.3) They never scan the packages until it reaches the destination.4) Many staff are loudly laughing and chatting inside post office but always one staff treat all the customers rude.Is there any manager monitoring here?Pathetic.
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December 2023 by holly bassett
The customer service at this location is just very poor. Seems to be no concern for the customers time. I went early morning and you could hear multiple workers chatting/laughing in the back but yet only one was at the counter with a line all the way to the door and she had zero haste. Also felt it appropriate to have a conversation on her AirPods while tending to customers. Highly disappointing. Where’s the management? Where’s the leadership?
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December 2023 by Lanisha Jones
Slowest post office in the area. CSR show no emotion very dry personality, sip drinks throughout interaction with customers which is rude. Doesn’t smile at customers, just blank stares. Doesn’t acknowledge customers in line to say sorry about the wait. Dislike coming here but it’s a good location just need enthusiastic CSRs. Often try to avoid coming to this location if I can.
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November 2023 by Lena Jayyousi
I live in canton but I go out of my way to garden city or northville for better service. This location will hold my mail for 1-2 days before it moves to Detroit sorting facility. Not only that the employees are some of the rudest self entitled individuals. No customer service skills. Nothing. Then they have the nerve to say please do the survey at bottom when the way they speak to you is like you are inconveniencing their day to send your own mail.
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August 2023 by Joe Bandy
Went into overnight one package, the top to my box was not taped. The store had no free tape anywhere, it was currently under construction, severely understaffed, with rude personnel. 15 people in line to say the least. Went to the Westland one, two people online, free, tape, everywhere, and the staff was very polite. Kudos to Westland shame on you, Canton.