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10AM - 7PM
20520 Van Dyke Ave ST, Detroit
Electronics
“Great and clean establishment, the owner was very nice and got me top dollar on my 17 pro max sealed I brought in to sell! Also will be returning to purchase a couple things! They are Located at 8 mile van dyke”
“Have had multiple installs with them from speakers, sub woofer, dash screen, car starters, GMRS wiring. Most recent was to get a new GMRS antenna installed on my Jeep before a big trip out west. Always been professional and efficient. Even willing to take a look at and help me wire up GMRS items. Come here for any sound system work or car starters you need done.”
“Mike has installed tv's, wifi extenders and other misc system items. He is always very professional and responsive. I'm not a tech person so having Mike as a resource has been invaluable.”
“Ray is such an amazing person I had to bring in my friend for a new phone. He took really good care of her. She's so happy and I would definitely bring him more customers”
“I Came in to metro And I got Very good service from Sam fast and reliable and you will always get excellent service and it’s very clean and he’s very friendly. And if in the market for a phone come to the metropcs in Fraser see Sam.”
“This has to be the best phone store in the 586. The man inside is always 100% professional and helpful. We will be happy to keep coming to this location for our phone needs as long as they are in business!!!!!!!”
“I love this store Nancy is wonderful super knowledgeable and super nice .
She gives great customer service!!!!
I bought a phone from her and went back to get the WiFi box she went above and beyond to make sure I could set it up when I got home.
It works great.”
“Went in to get my phone upgraded. They helped me make sure everything transferred over to my phone. Also provided me a free screen cover and put it on for me. Super helpful and polite.”
“Joe went above and beyond to help me out recently with getting my kid a new phone after he shattered his nearly brand new one and I was super tight on cash. I've been down on my luck lately and Joe's kindness was everything! Top tier customer service. 👌”
“I visited three T-Mobile stores before stopping here where Joe solved my family's issue.
I cannot recommend this location enough and am very grateful for their service!”
“BEST CUSTOMER SERVICE IN MICHIGAN. HANDS DOWN TOP OF THE LINE.
JAY, RAY, AND DREA ARE AMAZING. WHEN EVERY OTHER STORE SAID NO, THEY SAID YES. AND DID IT. BEST STORE IN MICHIGAN. WORTH THE 30 MILE DRIIVE.”
“You really have a great team up there that's the best experience I've ever had at a Metro PCs store. I was really stressed out and they helped me get a great deal with a new phone definitely recommend. Thank you!”
“Love this store, the staff are knowledgeable and ready to help. They are a busy store so be mindful of your patience in time before going in there. They get a lot of Collins while in between helping customers, but this is a great sign considering the disc replay closest to my house has closed down. I appreciate the staff for always helping and even cleaning products if they aren’t up to your standards ? they will clean your stuff again for you if you need and show you anything that you wanna look at! Very friendly and they don’t hover over you when you look around either :)”
“We absolutely love this shop. The prices are great, and they have a vast array of high-quality products. Every staff member is knowledgeable, amiable, and eager to help, and—if you visit on the right day—you can even say hello to this handsome doggo.”
“I work in an office as a Manager and I would give Sean who wrote up my other some Coaching in customer service. He rushed thru my purchase of remote start w/o explaining all the extras that added up to more than what's posted on their display. I didnt see all the necessary extras til i reviewed the receipt. He acted like he had a problem that I didn't want the extended warranty. Aside from his whole non cordial demeanor, he was not the type of person for that customer contact position. Another customer & I both had the same observation. I'm addressing this for both of us who were at Roseville on 2/14 customer #1 & 2. We noticed customer #3 were with a different person not Sean. That person was genuinely considerate informative & detailed the itemized cost of the work totally almost $500 yet that customer was very pleased. The team of installers and others working that day all get Excellent reviews. I love my remote start. They were all perfect representations of what I remember about Mickey Shorrs from years ago. Now somebody go have a talk w/Sean. He can do better. Thank you”
“My husband called and asked if we were able to pay and take home the same day. Home depot, Lowe's and everywhere else said delivery only and at least 2 days out. He spoke with Rick and man did he do a phenomenal job helping us in the store for our new washing machine. Not pushy, very direct and a pleasure to have worked with. We even ended up with a new dishwasher because the price was right, and Rick was such a gentleman!! So rare these days ?”
“Great experience at this store. I'm a senior and will wait till the very end of my phone's life before I deal with setting up a new one. George was great, he took good care of me and got most everything transferred and setup. While I was waiting for my phone transfer to complete, a customer with iPhone issues came in and George was very helpful to him even though he was not a Metro customer. Very good customer service here and I wish George much success.”
Open 24 hours
5979 26 Mile Road, Washington
Electronics
“This store always neat and clean ; food Always fresh coffee. Always hot and fresh , and all employee here. So nice and friendly and aamir is the best employee, always so nice so kind and very polite person. We love him so much”
“I had an amazing experience with Tony. He was a huge help to me setting up my new phone and got me an amazing deal. Can't recommend this store and Tony enough.”
“I needed a new phone and I went to a few places and no where did I find a better deal from this location. The person that assisted me was kind, respectful, and honest. I highly recommend this establishment! Thank you for assistance and support!”
8:30AM - 5PM
34480 Commerce Rd, Fraser
Electronics
“Always a pleasure to do business with these fine folks. If you were buying on price alone you'd come here--but you also get really excellent service from knowledgeable people supported by a huge inventory.”
“I went into this store in a terrible mood. I spoke with Fez and he was able to calm me down a bit. He was extremely patient and helpful. I will only do business with Fez at this business because I hate phone stores as it is. Thanks again Fez!”
“Went into the store two days ago to change my iPhone
Young man noticed that I was going from a 12 to 11 and ask if there is any damage to my 12 and I told him that I ran over my phone and just going to one of the old ones for now and he told me that I had insurance on my iPhone 12 before we changed anything he told me to make sure I get a claim in. They accepted my claim through the insurance and he really saved my pocket!
Thank you.”
“Impressed! George was delightful when I called in with a problem. He said he'd call me back and HE DID, within minutes. Its sad, but these days when a business says they'll call back, I do not expect to hear from them. George addressed my issue quickly, made it easy for me to do my part, and was kind all the way through.”
“The employee's at this location are the BEST. Awesome Coustormer Service, Friendly, Down to earth Personalities. I'm from Tampa , Fl and I can say T-Mobile is the Best in any state. Want to Thank Catt, Sebastian & Tom for your patients and understanding. I'm 72 yrs and these guys really took time to explain & show me what I had done wrong on. Thank's so much Guy's”
“Tan was a great help in switching my family and me from my previous carrier to T-Mobile. She helped me save a lot of money on my bill and gave me great deals on new phones. Definitely recommend her and her coworkers!”
“Went in a couple weeks ago looking for a new computer. Blake started by unbiasedly telling us the difference between PC and Mac. Once we decided on a Mac, he was awesome at going through the different options and helping us pick the best one for our needs. It wasn’t in stock but he got it shipped right to us in 2 days. He gave us much appreciated tips and tricks too! He was never pushy but super informative and patient. We had a great experience and ended up signing up for the Best Buy Rewards Membership too. With that, we earned some rewards points. Today we went back in to use those on a couple other things to go along with the MacBook. We had Blake again. Super helpful and friendly! He priced matched my item and helped us get exactly what we were looking for. Thanks Blake, you are a great addition to the team and very educated on what you’re selling. Overall a very wonderful experience!”
“My brother JOJO did something called a migration program for me, got me a new iPhone 16 with T-Mobile with barely anything down, thanks brotha!!! 10/10 customer service”
10AM - 7PM
15477 Hall Rd, Macomb
Electronics
“Working with Mark N. was a fantastic experience and he came highly recommended for good reason. Customer Service was great. Someone to greet me at the door. Comparable pricing to box box stores, but an actual family experience and attentive.
The delivery guys were quick, no bumps or damage to my home, spoke clearly, dressed professionally, and called well before to let us know on arrival. All around great experience, and I will be back for all major purchases again in the future.”
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“Came in for a new phone and Chad was amazing! He was so informative and helpful. He answered all questions I had and wasn't trying to push products on me to get a sale. He was very personable and easy to talk to. I would definitely go back there in the future if he was there to help!”