JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Since 1902, it has provided customers with style, quality, and value. The store features kids’, men’s, and women’s clothing, footwear, jewelry, accessories, and more. It also offers a new beauty section called JCPenney Beauty, where customers can find skincare, makeup, and beauty deals from brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Many customers appreciate the helpful and friendly staff, especially in the Chesterfield Township, MI location, which is praised for being clean, well-organized, and larger than other stores. Staff members like the store manager and associates are noted for their excellent service, assisting with returns and helping customers find what they need. The store also has a photography studio where customers can have maternity and family pictures taken, with staff like Zoey receiving high praise for their patience and kindness. Overall, JCPenney is appreciated for its good service, friendly employees, and wide selection of products, making it a popular shopping destination.
This is a good jcpenny. They always help me when i need it and do not hover. They also are super fast with returns and customer issues!
June 2026
Thank you so much Sherri and Julianna! Julianna was fantastic in being able to answer my questions! Sherri helped me order everything since what I originally wanted was online only! It was fantastic! Truly appreciate everything and the sale was amazing.
February 2026
I really like this JCPenney. It is clean, organized, and well-stocked especially when compared to other stores. I live closer to two other stores, but go out of my way to visit this store because it's so much nicer and cleaner.
