Genisys Credit Union on Dixie Hwy in Clarkston, MI, is highly praised for its exceptional customer service and friendly staff. Customers describe the staff as helpful, knowledgeable, and personal, making transactions easy and fixing any problems that arise. The branch staff takes the time to know their customers and provide personalized assistance. Longtime members appreciate the consistent great service, competitive rates on loans and mortgages, and the welcoming atmosphere that makes clients feel like family. Notable staff members, such as Lexi Hall and Bea, are singled out for their outstanding knowledge, dedication, and warm approach. The mortgage team, including Lynn Dillon, Ellen Wiseman, and Lance Smith, is recognized for going above and beyond to help families achieve their dreams. Overall, the branch is viewed as a top-tier financial institution where members receive quality service and personalized care.
I can't say enough about Deanna she explained to me that I might be making a big mistake she saw that I was about to do, which was doing what a hacker wanted me to do went and talked to assistant branch manager Sonja they took the time to save me they were and are great at their job. Forever grateful!
June 2026
Deanna always has a smile on her face and provides great customer service.
June 2026
Deanna and Tiffany did a great job helping me deposit money and get a checking account set up
