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December 2023 by Scott Carpenter
Outstanding service extremely convenient. Julie went beyond what I expected. She was able to provide a cd rate the matched a competitor advertised rate even though Elga didn’t actually offer the rate every day. When we showed up a day early and Julie was at lunch Sami quickly picked up the ball and saved us a trip back. Totally outstanding teamwork by the entire crew. Thank you to all.
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December 2023 by Michelle Cooper
Paula @ the Clio Branch, is always so helpful and courteous.Elga has always been so good to me!
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December 2023 by Brentt F
Honestly it seems like if you're not a big priority you end up getting forgot about I had to sit in the lobby for nearly an hour and then some strange excuse was brought up why I had to wait that long. Alot of the staff members seem unpleasant and you feel rushed by them, elga's banking system is lovely especially the app but their staff in Montrose really needs help when it comes to communicating with and trying to understand their elga members
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December 2023 by Chris Adkins
Julie helped me open an account and I was very pleased with the exceptional customer service!
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November 2023 by Dawn Swadling
Elga is the Best! They are always so nice and professional! Very knowledgeable and courteous and will go above and beyond for their customers. Elga is the Best!
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August 2023 by Pam Guest
Julie helped me open an account and was very helpful understanding my options. She took all the time I needed with questions. I called her about a loan and she put me in touch with David whom is also very informative and looks at all options!The front desk associates are great as well! Paula always is very helpful and friendly also! All of the people here are Awesome! Would not go anywhere else.
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August 2023 by Kathleen Jae
Some of the online capabilities seem unnecessarily difficult to set up. I've had limited contact with tellers inside (During one instance I wanted to ask a teller an additional question while inside the building, but the response to my previous question was patronizing. Needless to say I didn't ask it.) I will probably try to conduct my business with the tellers utilizing the drive through window in the future as each encounter has always gone smoothly and the tellers were courteous and helpful. As to the long phone wait times posted by another, I concur. I was on hold two different times and would suddenly be disconnected. I had to email instead.
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June 2023 by Bruce Tyner
Been with Elga a long time. There staff has always been polite and treated me like a friend. Julie has been patient and extremely helpful. They always have my best interest at hand. Blessings to you all. ??
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February 2023 by Josh Aloi
Very friendly at the front when you first come in, and their associate Julie helped me open and account and took all the time I needed to help me.
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February 2023 by D F
Teller machines frequently down and not working in the morning. Very long wait times.
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September 2022 by Mark Massey
The loan process was super easy and the communication was quick. Christy F. was great to deal with.
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September 2022 by Dawn Lamay
Love ? Elga Credit Union always so helpful
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September 2022 by Ken Mayer
A great credit union, that takes care of it's members. ELGA treats you as a valued member.
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August 2022 by Tiffany Faulk
A very welcoming environment, everyone was so very friendly, with smiling faces. Great customer service, and it’s always a pleasant experience when I go to the Clio location. Thank you for helping me with making it easy initiating smooth transactions when doing business there.
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July 2022 by ashley Collard
Elga makes any banking task I have to do effortless. They're polite and helpful.