ELGA Credit Union Clio Montrose

Banks, Credit Unions
Hours: ELGA Credit Union Clio Montrose provides financial services to individuals, families, and businesses with the goal of developing lifelong relationships. Many reviews highlight outstanding, friendly, and attentive service from a professional, knowledgeable, and courteous crew. Staff members are described as going above and beyond for customers, showing excellent teamwork, and being very helpful, patient, and informative. They strive to look at all options for members. Several associates receive specific praise for being great, awesome, and treating customers like a friend. However, some aspects receive criticism. Some online capabilities are noted as unnecessarily difficult to set up. There have been instances of long phone wait times and disconnections. One interaction with a teller inside was described as patronizing, leading a customer to prefer the drive-through, where tellers are consistently courteous and helpful. Despite these points, many customers express strong loyalty, stating they would not go anywhere else and that the credit union always has their best interest at hand.

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1. Clio, Michigan