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September 2023 by Michael Gorman
Went to cash a check they told me since I didn't have an account there that they need a driver's license I only had a pass port and a debt card they told me that was no good I guess passports aren't government IDs they didn't even try to help me they was happy to turn me away then ask me if I wanted to open an account like I would open my account with people that aren't even willing to try and help me
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July 2023 by Michele James
I really like Genisys. I have never had an issue with them.
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June 2023 by Kelly Porter
Sadah was very professional helping me pull together statements for a mortgage approval. She was pleasant, quick, and she thought a head of the process, to asked me a couple questions, for additional info I would need for that mortgage. She was proactive and motivated. She had my personal information and account info secured for the paperwork work transaction with the mortgage company. Gotta love a Genisys representative who has my security at interest. Thanks Sadah! You make the credit union proud to have you on their team.
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February 2023 by Lauryn Poupore
I love Genisys Credit Union SO much. But I am here to leave a review specifically for the teller who assisted me today with my deposit at the Clio location inside! Of course I cannot remember her name at this time - but she had beautiful nails & was just as sweet as can be. She was amazing, knowledgeable, and so kind! She truly went above and beyond - she deserves recognition!If you are a consumer reading this - this is your sign to go to Genisys and take advantage of all of the great things that they offer!So often I find myself going to businesses & feeling as though I am annoyance to the staff. That will never be the case at the Genisys Credit Union at the Clio location!
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August 2022 by THC4PTSD THC4PTSD
I just want to share a horrible thing I seem on your business. Last I knew this was America and people could dress as they please? So when your employees make comments to other employees about how a woman a was dressed. I'm not the only customer that heard it. We approached her outside because she was crying.. She overheard the comments so she left. She was trying op a new account . I'm sure she won't be back because of they way she was treated. If I ever hear something like that agsin. I will say something very loud about how disrespected it is. We all have freedom of speech and I will use it. One upset customer and Veteran
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July 2022 by T Weiss
I just want to share a horrible thing I seem on your business. Last I knew this was America and people could dress as they please? So when your employees make comments to other employees about how a woman a was dressed. I'm not the only customer that heard it. We approached her outside because she was crying.. She overheard the comments so she left. She was trying op a new account . I'm sure she won't be back because of they way she was treated. If I ever hear something like that agsin. I will say something very loud about how disrespected it is. We all have freedom of speech and I will use it. One upset customer and Veteran
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June 2022 by Mary Brainard
100% would recommend Genisys Credit Union to anyone. Very helpful and kind staff as well as easy to use personal banking options. Will never use another bank.
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May 2022 by Cheryl Coaster
Very knowledgeable and sweet associates!
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February 2022 by Cindy J Anderson
I always enjoy doing my banking at the Clio branch. I get expert service for my lending needs and great rates. Every person working there gives great personal customer service. I have been a customer since 2017.
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October 2021 by Pam Burton
On hold with main # over an hour.....Tried another number...They will call me back....NOW ON HOLD AGAIN.... 30 minutes .....
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October 2021 by kaylee p
Sandy is the best! She is always so kind and patient! Wouldn’t go to anyone else!
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October 2021 by Kalma Noelle
DO NOT OPEN AN ACCOUNT WITH THIS CREDIT UNIONOverdraft fees are unavoidable, they wont excuse them, and theres no way to make them stop. Nothing like stealing from the poor amiright?
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April 2021 by Vicki Mathews
Very helpful and friendly staff. Top notch technology!
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April 2021 by Terence Cayton
Good app.
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September 2020 by Tina B
We had multiple problems.. they do have rude associates, and they charged me money when it was a personal check, they won't pick up their phone and when I applied for a special loan they had me on hold for 2 hours then hung up in my face then they made me wait for them to call me back and never did ..I left voicemails and no return call..I wouldn't recommend here..
