Genisys Credit Union, established in 1936, is dedicated to improving the financial lives of its members with a variety of products and services. These include checking and savings accounts, credit cards, mortgages, and auto loans, all designed to meet daily needs and future planning. With 32 locations in Michigan and Minnesota, Genisys also supports local businesses. Members appreciate the friendly and helpful staff, who provide excellent customer service. Many have shared positive experiences, highlighting the commitment of representatives to resolve issues effectively. For instance, a branch manager went above and beyond to assist with a rejected mobile deposit check, reinforcing the trust members have in the credit union. The mortgage department has also received praise for their proactive approach, with representatives being described as professional, pleasant, and efficient in helping clients secure loans. Overall, Genisys Credit Union is recognized for its supportive team who work diligently to ensure members receive the best financial guidance and service, making it a recommended choice for both personal and business banking needs.
Had a very great experience with Susan O’Berry. She helped my mom get everything in order when my dad passed unexpectedly. She is top notch!
June 2026
I had an issue with my card which was hacked. I took it to them and they dealt with it quickly and easily. Very impressed with their service and would recommend it to anybody.
March 2026
Arie at the Clio Branch is excellent at solving customer issues, is efficient and kind and really does her job well. She is a credit to this company and a wonderful asset to the customers....especially me!!!
