Verizon is a telecommunications business that offers cell phones, wireless plans, accessories, and more. Customers have praised the staff for their professionalism, knowledge, and friendly service. Kevin was helpful in getting a new phone at a good price without pushing unnecessary products. Kelsey made switching to Verizon smooth and pleasant. Aleaha provided an excellent experience, even traveling a long distance to visit the store. Dalton was helpful and friendly when adding a line and purchasing a phone, staying patient even as the store was closing. Overall, customers appreciate the helpful staff and positive service experience at Verizon stores.
Great experience. Quick honest service. Will be going back for my next upgrade .
August 2026
Benjamin at the Coldwater store was friendly. Knowledgeable and very helpful in explaining plans and finding us the best plan. The other gentleman salesman ( whom we spoke to on several prior occasions)was the polar opposite.
July 2026
Benjamin was so helpful getting us switched over & getting me a new phone! He & Dalton were great about getting us a great deal on a new plan set up. Thank you guys!!
