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“Very nice and friendly customer service at the desk. Very quick renting process and pickup. Very good trucks with fair prices. Definitely this is the location, i will go everytime I need to rent uhaul. I will definitely recommend to my family and friends this location.”
“LeeAnn was amazing helped me through the whole process and made what I thought was going to be something tough into a breeze
Thank you soo much”
“Bianca was amazing! She went above and beyond to make sure I had everything I needed and explained things clearly without rushing me. The process was fast and easy, and she made the whole experience stress-free. The place was also very clean and organized, which made everything even better.”
“Today, I had a wonderful experience with the Assistant Manager Crystal, at the W. Eight Mile in Livonia, MI. When arrived she was servicing another customer. Crystal acknowledged me by saying she would be with me shortly. I waited probably less than 5 minutes. She was able to bring up my reservation that I made online to complete my move-in. Crystal was thorough and professional explaining the paperwork that I was signing. She also explained the fees for today and moving forward. Once every thing was completed, she also asked did I have any questions. She explained to me how to enter and exit the property. Finally, I was made aware of the business hours that someone would be there and the hours that I could visit my unit. I am very happy as a new customer. Thank you Crystal, I appreciate your service.
Michelle”
“Always very friendly service and always in and out without any issue. Easy pickup for rental trucks and very nice storage units located conveniently right off Grand River.”
“We had a little problem with my wife card not being in her married name but they made an exception an allowed use to still rent a truck an go on our 1 time a year vacation. Great people the truck was brand new an did everything I needed to do.”
“It was very quick to pick up the trailer, someone was in the parking lot to hook it up and check the lights. I towed about 600 miles, and everything was fine, no issues.”
“Absolute lifesavers! I had a terrible experience with the Saginaw store—they misled me and made my moving day completely miserable. I walked into the 7 Mile Road location stressed and exhausted, but the staff here was beyond kind and friendly. They listened to what happened, fixed the mess the other store created, and truly turned my day around. It takes a lot to put a smile on someone's face in the middle of a stressful move, but they managed to do it. Highly recommend this location for their amazing customer service!”
“Great service by Martina!!!! She waited pass closing when Uhaul changed out location pick up 3 times! They did not give us enough time to get to pick up before closing. When I called the Novi location Martina waited for my husband to arrive and even changed the tire that was low! She went way beyond her duties to take good care of a customer. She saved our day of frustration with Uhaul. Thank you Martina!”
“Terry was great. Knowledgeable, friendly, helpful and courteous. We couldn't have asked for a better experience. She is an asset to u haul and the reason we will return to her facility.”
“Pleasant staff at this location made returning a long distance uhaul easy. I will shop here again.Uhaul company itself seems to have constant computer issues changing allowed mileage and return times mid rental so make and carry copies of all quotes that they give you before and after you pick up rental as their computers may change them mid rental. Had to call a corporate office twice for corrections.”
“Trailer was in excellent working condition, new tres and all straps & chains to secure my car down were functional and clean. The two guys at this location hooked up the trailer for me, tested everything and unhooked it later that night when I got back, they were professional, efficient and friendly. It was a good simple experience, would highly recommend this U-Haul location, 5 stars.”
“I definitely recommend doing business with this location. Very excellent customer service. The truck I rented for a few hours was clean. I returned it back clean. Very reasonable price. I will definitely keep this location in mind for when I would need to rent a U-haul again ⭐️⭐️⭐️⭐️⭐️”
“Rating: Excellent
I had a fantastic experience renting from Safe Keeping Storage LLC at 26400 8 Mile Rd in Southfield, MI. The rental process was quick, easy, and professional, and the staff was extremely helpful, friendly, and knowledgeable. The equipment was clean, well-maintained, and ready to go right on time, which made the whole process smooth and stress-free.
I also appreciated how organized and secure the storage facility felt — clearly a top priority here. The location is convenient, parking is accessible, and customer service exceeded expectations from start to finish. This place is a great option for anyone in Southfield or Metro Detroit looking for reliable storage or rental equipment.
I would absolutely recommend Safe Keeping Storage LLC to friends, family, and anyone wanting a trusted, professional, and well-managed rental location in Southfield, Michigan. Excellent experience all around!”
9:15AM - 5PM
39000 Grand River Ave, Farmington Hills
Truck Rentals
“This is a small dealer that manages vehicles, storage and some boxes and moving stuff. If you're looking for full inventory available online this may not be your best option even though they have most generic boxes and supplies. The lady that was there was super kind and very resourceful.”
“I was torn between 3 & 5 stars, so I split at 4. U-Haul on one hand is a five star cause of extreme ease of renting trucks, storage, or moving equipment. On the other hand, U-Haul could have a 3, for no less than half employees that are on staff always seem disinterested in being there, can never reach a local U-Haul on the phone, and moving boxes are very high priced I feel.”
“Rented a cargo van for a business delivery. Clean, smooth ride, friendly folks at the counter. The Speedway across the street made it easy to refuel before returning.”
“I've gone here for over 10 years, they're very professional.
Today I went for some moving boxes. Staff was very helpful and knowledgeable. He went above and beyond and carried our boxes to the car for us.”
“Alexis really helped me resolve an issue that really really had me upset she got it taken care of very promptly and really treated me with respect and was very understanding of my situation I really appreciate that!”
Open 24 hours
39550 W 13 Mile Rd Suite 150, Novi
Truck Rentals
“We did a same day rental. It was a busy Saturday morning and were quite busy but all in all they got us taken care as quickly as they could and was very through on the policies. Would definitely use again.”
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“This place was fabulous. I had 2 units for a year. Customer service was great, responsive, and the units were inexpensive for what you received. Would go back again in a heartbeat”