“There customer service is excellent but Crystal Flash has an app to monitor your tank, fills & bills which i was very excited to use. I cannot use the app cause my phone is too old and will not support the app. Be sure you have the latest Android or Apple device to use their app.SAD I cannot use it.”
“The coffee was delicious, the store was very clean and stocked. I was really impressed with the seeing the store was fully staffed and looked happy while they were working. Great job Johnnys!”
9AM - 5PM
3451 Plainfield Ave NE, Grand Rapids“This U-Haul Rental process was quick and easy. I filled out my driver information online beforehand. Crystal S was a boss, juggling checking out multiple people at the same time. She was super helpful and made everything easy.”
“I've used this company for 20 plus years. They have ALWAYS been courteous and most importantly, they have always filled my tank in a very reasonable amount of time. They moved my 300 pound gas tank without question and it was not easy.”
9AM - 5PM
2345 Alpine Ave NW, Grand Rapids“Courtney was the epitome of what customer service can and should be; helpful, friendly, and efficient. Just have to give credit where credit is due. She is very good at what she does and we had a very pleasant rental experience because of it. Keep up the good work and thanks for what you do!”
9AM - 5PM
3815 28th St SE, Grand Rapids“I had a great experience. When I explained the gas wasn’t at what they said and had proof they reimbursed me because I made sure to put it at the mark they said it was at. I appreciate them at that location. I’ve always used that one and never had issues! Friendly and clean location”
9AM - 5PM
2720 Burlingame Ave SW, Wyoming“Dominique was fantastic. I had an issue with my booking through no fault of theirs and she handled it smoothly and with professionalism. Overall a great experience with this U-Haul location.”
“I swear I already rated this dude. Dam. The real life Hank Hill. He sells propane and propane accessories. Quick in and out service and WAY TF cheaper than the old exchange route. Highly recommend.”