“It's one thing to go into a store while you're from almost two hours away and receiver lousy service. But going to the competition right after and being given the complete opposite experience is more than just appreciated, it speaks volumes of the management who run the location.- Friendly employees- Huge selection of food- Better products- Cleaner storeThis place is run well and they deserve to be recognized for their hard work. The location comes with the highest possible recommendation.”
“FOURTH REQUEST - 02/20/2024Interesting I visited your fine store today, obviously in spite of your incredibly incompetent General Management the store is the finest I have ever had the misfortune to set foot in.In deed it is one with the most obvious display of pride in their job and employment I have seen. They had no idea I was coming and this is exactly the way it looked the first time I walked in.You buffoons do not deserve the fine people you have. I will frequent any store but DG and when necessary to visit a DG I will talk to your people about alternate employment opportunities.THIRD REQUEST - 02/06/2024Well I see it isn't just your front line Non-operating management that is incompetent, rather it is endemic throughout your organization. I am not going away and believe I can escalate well beyond your current cost of failure which, now, is squat in the scheme of things. You see I spent a little time as a Teamster and you abuse your people. Hmm, opportunity? You let me know.If you are not following me look up the concept of 1-10-100.You are currently at 1. How far do you wish to go?Your call, I 'm just along for the ride.I will keep checking back - You have my word on it.Second Request - 1/21/24 DG I would like a written response PLEASE!Asking kindlyThis was among the cleanest, neatest, most stocked Dollar Generals I have ever been in. I live in rural Michigan and they are everywhere here. I was a 26 year Management person for UPS with experience in operations, customer service, sales, sales management, and security. I have done hundreds of inspections or audits. I assumed they were getting ready for an inspection or audit. She said no, she had just had one. I said well I am sure you did outstanding on it. She said no we were the worst in the county. Having spent more time out of operations than in operations I observed a lot of different management styles. This one is not one I particularly admired. There is no way this store made all of those improvements in one week. No way at all. This is a caustic management style that causes issues for the manager and the whole team. I hope he gets some coaching as this is certainly a teachable moment.”
“I stopped into dollar general tonight and was greeted with the most welcoming smile and greeting from Desire she is a wonderful edition to this location and I hope she receives the recognition she deserves between her Brooklyn, Courtney, and the guy night key holder (I didn’t get his name I just will get it and edit him in) make Parma D.G Thrive but Desire is a true Gem and Brooklyn and Courtney were excellent coworkers keep up the good work. Thank you all for being Wonderific.”
“I love our family dollar now! The staff are amazing! All the staff are so nice and sweet! The Store is clean and has so much out for every holiday! The new store manager is amazing! The way she treats her customers and there children is amazing! She blessed my 2 year old son today and made his day the happiest day ever! We need more people like her!! She’s the best!!”
“Store is much improved over the past 2 years. The current staff is keeping up and the store was reconfigured within the past year to better match other well performing dollar generals.”
“Dollar general is a growing store as around the US but if you have gone in one you have gone in all of them. They all look the same more or less and have the same products and prices. This particular one is always nice and clean, nothing ever seems to run out and the employees have always been helpful and nice!”
“I love this dollar general , it is 100% cleaner . This dollar general doesn't look like , if a group of crack heads owned a dollar general, like Hamilton mich , and Holland mich stores do! Kudos to this store ! I will most definitely come back here when I'm at over this way!”
“In and out didn't have what I was looking for but most definitely was neater and cleaner than Horton or Parma. Maybe it was the times and days I visited the others. I try to avoid peak times. They did have something I wanted that the others didn't have but wasn't on the Chriistmas list, so I will be back.”