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April 2022 by Jackie Hoist
My house had no feasible options for cable access and these folks did a good job with satellite internet service for us.
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December 2021 by Paul
Been with Bitwise for over 10 yrs and very pleased with their service. Would highly recommend them instead of big corporate providers. Excellent Customer Service!
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December 2021 by Jon Bail
Responsive and patient. Best, north of Davison.
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July 2021 by Marnee Grossbauer
Excellent customer service.
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June 2021 by Wayne Morey
These guys are very helpful and responsive. It is much appreciated.
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December 2020 by Valerie Dean
I am very please with the service I received from Bitwise. They went the extra mile to make sure everything was working well and have been sending more information that I would be interested. Great people !!!!
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September 2020 by BONNIE LEWIS
Tech support has been very helpful when we had connection issues.
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June 2020 by Megan Conlay
Been trying to get internet now for 3 weeks who knew that a buisness wouldn't want buisness. Been rescheduled now 3 times and judging by the pattern probably get rescheduled on the day they are supposed to come back and well. Will keep what we have if they reschedule us again because they made it obvious they dont want new customers . Cant keep taking days off for them to not show up and its ridiculous it's taken this long to get internet installed if this is how they handle new customers hate to see how they handle existing customers..... heres to one more shot but if the unprofessionalism continues we're done
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May 2020 by James Myer
Hardly ever call back! Very poor quality reception! Every time u want to watch Netflix at night. It constantly buffers.
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March 2020 by BILL ALLEN
Been with them 13+ years for our business, Still going strong!
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February 2020 by Brian Toomey
We are happy with Bitwise internet. We have used two other local services and this one is the BEST. The one time it went down the problem was power outage to Davison but Bitwise standby system got it going ASAP
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August 2019 by Rebecca Fanson
I wish I could give them a good review I've been a customer about 5 years but really I can't. Price is decent but the internet crashes a lot. Usually you can count on it every storm and slows way down in the evening. I really don't mind that but it has affected my kid turning in school work. They are kind on the phone but you can never reach anyone for billing or service problems ever without calling a ton, and if they have billing issues they never tell you. They will let my service continue a few months and then turn it off with no notice at all and when I call them then tell me I owe for multiple months which several times I don't even think is accurate. I appreciate the leway but if they would send a text or call letting me know it would never be an issue. Then when I do get ahold of someone and pay they never turn it back on without having to call again and hope to have someone answer or even have the ability to leave a message. If you are okay with it being semi undependable but no cap on data when it does work maybe it'll work for you. Just tired of being disappointed and never able to count on it. I pay bills online and have been late on payments due to this stuff too.
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April 2019 by Alicia Simpson
The connection is great, we havent had any issues or outages, even during storms when other ISPs strugglw. It will slow down at times if all the devices for all 8 people in our home are being used at once, which is rare.
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June 2018 by Luke Swartz
My biggest issue with their internet is its so inconsistent and never seems to work. Were suppose to be getting 5 mbps but I feel lucky if we 2 consistently. When the Internet is working consistently its great but thats just so rare so thats why its onky one star
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May 2018 by Joshua Ignash
Not the best but not the worst
