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February 2023 by Msspelled 5.
If I could give less I would. I only write reviews for places/people when they've gone above and beyond, or are terrible. This is a case of the latter. The first time I used them to fill my prescription for pain medicine it took me almost a month and then I had to drive out of town to collect it. This month I went to pick it up and they told me because my insurance was concerned that this medication would injure my kidneys, they would not cover it. My doctor said change pharmacies. It didn't make any sense if my insurance denied payment, what would going to another pharmacy do for me? Answer? What a pharmacy is supposed to do. They filled my prescription. No problem, no questions, no arguments. I will never go back to rite aid. Who do they think they are?
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September 2022 by Kirsten C.
The store is clean except for a ceiling leak near the pharmacy that has been going on for months. Most of the store staff is helpful, friendly. But the pharmacy... unhelpful, sometimes rude and curt. The male pharmacist was especially high handed and condescending. If it's customer service and helpfulnesses you're looking for, as it should be when dealing with matters of your health, go to a different pharmacy.
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March 2022 by Sarah T.
Terrible service. Prescription is never ready at the time they tell you it will be. The older lady that works there is rude and seems to enjoy frustrating people.
