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February 2024 by Frank A.
Professional service.Tip: be cautious of the "cheap" specials offered! They inevitably turned into a several hundred purchase.
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February 2024 by Lena Hall
This rating is for Tarrin who works @ the Davison MI store. He helped me add lines with a new phone plan. Very nice and made sure I knew what was happening.
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February 2024 by Kelly Van Horn
Hunter was aawesome
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February 2024 by Morgan Ceja
Tarrin is the best!
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December 2023 by Janai Wortham
I love Verizon but this store is not helpful at all. They lie about services and what’s available in store and they specifically don’t help African American customers. Today I went in at 7:55pm (store closes at 9pm) and asked for SIM cards and was told they only have priority SIM cards, when I called the call center they told me no such thing existed. Unfortunately the 3 times I’ve gone to this store I’ve not had my needs met.
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December 2023 by evan fischer
Worst customer service ever dude said I’ve been doing customer service since I was 16. He over talks and worry’s about customers life besides job and rather talk about life and about the person without actually doing his job
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November 2023 by Madison
Tarrin was great! He went above and beyond to help us. Even stayed after hours. Will recommend everyone to this store
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November 2023 by Kayla Donaldson
Best costumer service, Gabriella B sold me my new iPhone 15 pro it was quick and she had me out the door in less than an hour. Would definitely recommend this location/verizon to others.
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October 2023 by David Joseph
Gabby was very knowledgeable and friendly, we felt cared for, she helped us with every question
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September 2023 by Samantha Conquers
Tarrin was able to help me get a new phone when mine broke. The customer service here is phenomenal. The amazing and knowledgeable help I get here is why I never go anywhere else.
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September 2023 by Vicki McCann
Your sales representative, Tarrin, was incredibly helpful and pleasant, and knowledgeable. As an 82 year old customer he went out of his way to make me feel comfortable and to be sure I understood every option available to me. On a scale of 1 to 10 I would give him a 12.
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September 2023 by Susan Tinti
The best customer service ever.My experience highly exceeded my expectations. Tarrin was incredibly kind, helpful, knowledgeable & informative.I am so grateful that he was there & made it such a positive experience.Thank you!
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September 2023 by Jeannie Thibault
Terrible service, person transferring my data from old phone to new phone had no idea what he,was doing...3 other people walked in during the two hours it took this guy to take care of 2 new phones and never once acknowledged the people trying to patiently wait for some kind of customer service...there was another female employee there and she never came out from the back office to assist or address any other customer that came into the store....I think it is horrible that you can no longer reach the actual stores themselves but must go through some other country to talk to the store 5 miles up the road. And if that person deems you worthy they will put you through to the actual store.? I will never go back to this store again. If I ever get another phone I will probably switch carriers because Verizon has gone right into the toilet. Also I had to take many apps off my phone for this guy to transfer my info. I never had to do that in the past. People shouldn't work in your stores if they have no idea wth they are doing.
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September 2023 by Sam Sends
Tarrin was able to help me get a new phone when mine broke. The customer service here is phenomenal. The amazing and knowledgeable help I get here is why I never go anywhere else.
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September 2023 by Nancy Coultas
My experience with Tarrin was great. He was very good at explaining the process and answered my questions with confidence and expertise. Thank you!