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December 2023 by Steve Bonetti
I spoke with sales rep on phone. He was very helpful and knowledgeable of the product (Anderson key lock for sliding door) that I was asking about. It arrived before the expected day and the part was perfect!I will definitely use your company in the future. Thanks Steve B.
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December 2023 by Dean Funk
Parts arrived earlier then expected. John with support was excellent in helping with adjustments need. John not only gave me verbal instructions he sent me a video showing exactly what steps I needed to perform
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November 2023 by shawn latorre
Excellent customer service. I deducted a star because of an abnormally long wait time followed by my screens arriving dented. HOWEVER, this company took care of matters very quickly and efficiently. May have been the transport company, I'm not sure.
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November 2023 by Michelle Saindon
I've purchased from this site before and it was a decent experience. I was REALLY impressed when I had to return something and not only was everyone I dealt with awesome, they helped me find the exact right parts I needed. Thanks, Mark G.!!
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October 2023 by Erik L. Evans Realtor®
Parts arrvived in the expected time window, in new condition, sealed, and exactly what I wanted/expected. I was very happy with the transaction and would do business with them again.
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October 2023 by Clint White
I bought this to fix our 1988-ish Anderson door lock issue. I researched and found the part and ordered it. It came quickly. It was a perfect fit and I replaced it quickly. Very happy my old door is still working very well - thanks to new door lock.
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October 2023 by Chuck Hoeppner
The CSR who handled my order is the best I have experienced is sometime! The small hiccup was cleaned up in the most professional manner. We done. That’s why I purchased from Anderson!
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October 2023 by ELIZABETH
THIS IS AMAZIMG THAT I FOUND THIS COMPANY... LOOKING FORWARD TO MY ORDER OF ******** SCREEN DOOR LOCK & HANDLE !! FOUND THEIR NAME ON ******** AS I WAS DESPERATE FOR THIS OLDER STORM DOOR **** & HANDLES !!CAN'T WAIT TO INSTALL IT !!HAVING THE SERIAL NUMBER HELPED THEM FIND THE PART THAT ARE NO LONGER MADE.. SO THIS CALL SAVED ME $ ****** FOR A DOOR PLUS $300.00 LABOR !!
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October 2023 by Christopher Tynan
Product selection is great and found the exact replacement for my door. Easy transaction, super fast shipping. Door is now fixed. Highly Recommended!
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October 2023 by Steve Grose
Great service! The door part that I ordered was exactly what I needed. The order was shipped pretty quick. I would definitely recommend this company.
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October 2023 by Robert Samuels
The part fit perfectly and I installed the patio door lock with no issues. My only complaint was with the packaging. The patio door lock is approximately 6ft long and thin. The packaging was not the best and the metal was slightly bent on arrival. I was able to straighten it and install without a problem but the packaging was disappointing. Otherwise I would give the product 5 stars.
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October 2023 by Philip Lee
This company came up via Google search, and gave them a shot since the part I needed was decently priced. Ordered an Andersen E-Z Straight Arm Operator replacement I hoped to install asap. Got a standard 'Shipment is on the Way' email with a UPS tracking number for a printed shipping label. According to them, standard delivery would take 7-10 days. After 7 days, I tracked the number and found that the part hadn't left the warehouse yet. Emailed customer service, and they notified me they were OUT OF STOCK. No mention of it on the website when I bought it, and no notification 7 days after purchase date. Not sure they would've given me an update if I didn't initiate contact. Finally got my part 2 weeks after I ordered it, but would've been nice if they offered to expedite delivery for the sake of making up time. The part itself is what I needed, and installed fine. Just wish their communication and customer service was better.
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October 2023 by William Tompkins
Called and they helped me identify exactly what I needed. Ordered part during call and it arrived promptly. Installation of Anderson storm door replacement hardware was seemless and took only 20 minutes.
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October 2023 by Doug Wigner
Have an old storm door, and the measurements for the hardware seemed to match Anderson. Checked the site and the old door is 1 1/4 wide and the new hardware fit exactly. Quick response and received the order in a few days. Much better hardware than original.
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August 2023 by Denise Sabilia
We needed a new crank for our large 5 panel picture window and had been unsuccessful in finding it locally. We were delighted to find the perfect part with a detailed description with quick shipping. My husband replaced it and our window is as good as new. Thank you
