LaFontaine Honda of Dearborn has built a strong reputation for providing excellent customer service and a positive buying experience. Customers appreciate the helpful, professional, and knowledgeable staff, with sales consultants like Calvin Castillo and Ha Parrinello earning praise for their patience, courtesy, and willingness to go above and beyond to assist. Many customers have returned for multiple purchases, trusting the dealership’s consistent quality and friendly atmosphere. The staff are attentive from the beginning to the end of the process, making sure customers feel valued and well-informed. The dealership's team works to accommodate customers’ needs, whether through test drives, negotiations, or explaining vehicle features. Customers also highlight the dealership's commitment to the community and family-oriented approach, which is reflected in their dedication to delivering “The Family Deal.” The dealership offers a wide selection of new Hondas and used cars, making it easier for families to find the right vehicle. Service experiences are generally positive, with staff checking and maintaining vehicles, resetting dashboard notifications, and providing free oil changes for the first two years of new cars. Customers feel confident in the quality of service and appreciate the personable staff, who are always willing to help solve any issues. Overall, LaFontaine Honda of Dearborn is recognized for its friendly, professional team, commitment to customer satisfaction, and community involvement. Many customers are loyal and eager to recommend the dealership to friends and family, confident in their positive experiences and the dealership’s dedication to “The Family Deal.”
I like the customer service. They are friendly and informative.
September 2026
I worked with Ha Parrinello to secure my latest new vehicle. The process was very smooth and transparent. I would recommend Ha to anyone looking for their next vehicle!
September 2026
Great place to buy a car. We’ve bought several Hondas through the years and have been very happy with the service we received. I recommend Ha Parrinello, if you’re looking for a great sales consultant!
