iStorage in Dearborn provides convenient and affordable self storage options, including drive-up units and indoor climate-controlled spaces. The facility features gated access with extended hours, well-lit grounds, and wide aisles for easy truck access. Customers appreciate the secure environment and the helpful staff. The property manager, known for excellent customer service, goes above and beyond to assist, making the storage experience smooth and pleasant. Staff members like Sylvia and Ashley are praised for their professionalism, patience, and friendly attitude, helping with everything from key issues to payment cancellations. Many customers highlight the ease of access, safety, and cleanliness of the facility, making it a reliable choice for storing belongings. The facility encourages efficient use of space with shelving options, and some find the rates increase annually, so planning is advised. Overall, iStorage offers a comfortable, secure, and customer-focused storage solution suitable for various needs.
Have been satisfied with establishment but I have been there many years and after this long you should give people a break when there is a rate change. They should be allowed to keep the lower rates occasionally
April 2026
Great customer service. Curtis is very knowledgeable and professional!
November 2025
Curtis is the best conceivable with excellent info and very patient
