Brooks Lumber is a local hardware store that offers a wide range of products and exceptional customer service. Customers praise the store's friendly and helpful employees, who go above and beyond to assist with projects and provide solutions. The store has a good selection of items despite its smaller size, and customers appreciate the convenience of being able to call in orders for pickup. While the overall experience is positive, one customer reported an encounter with a rude and hostile employee during the loading process. Nevertheless, Brooks Lumber is described as a rare gem in the age of big-box stores, with great prices and the best customer service in the area.
First time in. The staff was helpful and friendly. I'll be going in again I'm sure.
August 2026
Hector spent a few hours MANUALLY formulating the color I needed for touch up. Lowe’s failed horribly and the pigmentation was so subtle that Brooks’ computer couldn’t formulate it! He kept my paint chip and went to work to make it happen. Very much appreciated and saved me from repainting!
August 2026
Got pretty much anything a hardware should have. Plus it's downtown Detroit, where else are you going to get that stuff?
