Louis Ace Hardware is a beloved local store that combines charm with convenience, offering a unique shopping experience in the community. Located just a few blocks away from many customers, it is known for its friendly and helpful staff who are always eager to assist. Shoppers appreciate the store's wide selection of quality products, from essential hardware items to vintage bikes and even DVDs. One of the standout features of Louis Ace Hardware is its commitment to customer service, exemplified by a recent story where staff went out of their way to provide a last-minute artificial tree stand for a family in need during the holiday season. This personal touch is what makes the store special. The store has character, with a few quirks such as a resident cat named Miggy and the occasional birds flying in when the door opens. Customers enjoy the nostalgic feel of the place, while also finding modern gadgets and tools. Many reviews highlight the store’s ability to meet diverse needs, including key cutting services. Overall, Louis Ace Hardware stands as a testament to the truth that small, community-focused businesses can provide both personal service and a wide range of products, making it a cherished part of the neighborhood.
Very kind and helpful staff. There was a customer being rude and pushy while I was there to them, and they handled it totally professionally and respectfully, despite the person giving them a hassle
September 2024
Knowledgeable staff and great selection of products - good deals
September 2024
EXCELLENT EXPERIENCE AS ALWAYS BEEN GOING TO BROOKS FOR YEARS
