The AT&T Store on Vernor Highway in Detroit is known for its excellent customer service and friendly staff. Customers have praised team members like Bianka, who is described as patient and helpful, particularly when dealing with device issues and upgrades. The store offers a wide variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans, including popular unlimited options. Many reviews highlight the efficient and quick service, especially during trade-ins and device transfers. Customers appreciate the relaxed atmosphere, noting that the staff is not pushy and takes the time to explain options clearly. Whether seeking a new device or assistance with returns and warranties, visitors have found the AT&T Store team to be attentive and supportive, ensuring a positive shopping experience. Overall, this location stands out for its commitment to customer satisfaction and a seamless shopping process.
I got turned away from the Woodward att store today and I thought I would never get my number connected to my new phone. But then I to drove 25 min to Vernor where employees John and Maira knew exactly what to do, and restored my number in 10 minutes. I wish I could rate higher. I will never use the woodward branch again... read full comment
October 2025
BIANKA AND JOHN ARE GREAT very attentive,made everything easy and streamlined.10/10
October 2025
Bianka was AWESOME!! Need to grant her a RAISE. She encouraged and showed me why I should never leave AT&T….
