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10AM - 7PM
20520 Van Dyke Ave ST, Detroit
Mobile Phones
“Great and clean establishment, the owner was very nice and got me top dollar on my 17 pro max sealed I brought in to sell! Also will be returning to purchase a couple things! They are Located at 8 mile van dyke”
“I’m so glad this location is under new management, Mia and Ashley have been amazing with their customer service and I am finally happy to come here again. Thank you!!!!!”
“So I had an issue with installing AT&T fiber that NO ONE on the phone could solve, so I decided to go to the nearest AT&T store. Dominic, the store manager, went above and beyond to fix my issue. I have been on the phone with at&t for the last few days with no progress. He followed up for me since the visit to make sure I get fiber. I finally do have it installed, so I hope he gets the commission associated with it because everyone else at AT&T that I did speak to has, for lack of better words, pretty useless, because they had me go around in circles and stressed me out for about a week. Highly highly recommend going here for complicated issues that need resolution.”
“I had such a great experience thanks to John. He was super knowledgeable and didn’t make me feel dumb for asking a million questions. He took his time, made sure I understood everything, and went above and beyond to fix my issue. You can tell he actually cares about helping people and not just making a sale. The customer service was 10/10. If you go to this phone store, ask for John — you won’t regret it.”
“I wanted to try investing in Bitcoin but didnt wanna go through all the complicated online stuff. Grand River Check Cashing made it so simple to buy some I was actually surprised. Now I can participate in the new economy thanks to them its really cool.”
10AM - 7PM
20503 Dequindre St, Detroit
Mobile Phones
“Jalen went above and beyond to meet my expectations not to mention everything was done at a timely matter. I would differently recommend getting your phone fix at this location. The price is right and the time is right! Again I can not stress it enough very good customer service!!!”
“Brian is a good man he running store well you need more people working just like him I will always come to his business and always open on tike I like all people that do good”
“Very honest place I had thought I might need a new phone but the young man told me he could clean it and I don't have to buy new $200 phone so definitely recommend this honest location”
“It’s not that often when people go outside of their scope of work to assist somebody, John was more than helpful in that area. I really appreciate all his knowledge and help he should be the employee of the month.”
“Best Metro store in Detroit City hands down!! Great people, great service. My family has been going to their store for years now, they are family. Always love ?
Special shot to Steve & Randy!!! Appreciate you guys ?”
“I started a new service at this location and I was greeted with a smile and the represetive Michael was a great help today he switched all my information from one phone to another he was amazing thank you so much for the great service I would recommend this store 10/10 times”
“i appreciate the honesty of this establishment!! i came on because my phone wasnt charging by port- only wireless charger.. i brought it in and come to find out i just needed an actual iphone charger!! He could of charged me 80$ for a new port but was honest with me and told me i can get by without one for aile! Thanks Samuel for the great service!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“Had went to the store and was offered to get a Better phone and switch over to mobile got great deal on brand new phone and tablet and paid only for taxes I was beyond happy with the service I received from store rep Fay she was really genuine and caring and helped me get everything I need and more will definitely recommend her to everybody and will always come in for anything else I need to purchase from her that k you fay for great service and all your hard work.”
“These people are amazing!!!!! their prices are so soooo cheap. they’re really professional and their work gets done really fast. you won’t regret anything working with them!!! keep up the great work??JazakAllah khair”
“The gentleman in the store when out of their way to help my sister who recently had a stroke. They made transacting for business very easy and we appreciate that”
“Great service told me the AirPods fourth generation noise cancellation I bought were fake. I sold my iPhone 17 Black 256 GB for $430 overall great customer service plus I got paid within two minutes of selling my phone.”
“A1 service without a doubt. Met Nash a few days ago, great guy, gave me a good deal, better than I expected. I've been to other locations but this one is really great, no need for me to go anywhere else. SIMPLY EXCELLENT”
“I visited so many stores everyone tried selling me bs and telling me some B's Sam and Jay were truly the most honest guys they promised they would make up for all the other stores mistakes make up for it and they did exactly that!! PLEASE GO CHECK THEM OUT”
“I visited Metro PCS on Gratiot/8 Mile last week to purchase a new cell phone and Ray showed tremendous patience with me being a senior and not very tech savvy. I'm enjoying the cell phone that he suggested I purchase because it's easy to navigate. I highly recommend anyone who needs superior customer service to visit Ray at Metro PCS! Thanks again Ray!”
“Mike helped me & my Mom with the purchase of a new phone. He was knowledgeable, kind, patient & very quick. He took care of all our needs. We even got complimentary Metro PCS towels for the summer. What a great 1st experience. Thanks Mike & keep up the great work ??”
“Quick stop to pay the monthly bill and maybe get a special offer depending on the account. They also have a lot of various cell phone covers and accessories for sell.”
“Ronny was a huge help, great problem solver, and overall all the workers there are always very helpful. My family loves coming here because they are patient and super professional. These guys know how to treat their customers—great job, everyone, keep up the great work.”
“This place is so human. I came to buy a charger, and when I saw the price was too expensive, I said something about it, and they helped me get a better deal. These people aren’t just out for your money. They genuinely wanted to help. A few days later, that same charger stopped working. I came in and asked for help. I didn’t even have a receipt, so I wasn’t expecting much from it, but they still offered to help me. Very good place to go.”
“BEST CUSTOMER SERVICE IN MICHIGAN. HANDS DOWN TOP OF THE LINE.
JAY, RAY, AND DREA ARE AMAZING. WHEN EVERY OTHER STORE SAID NO, THEY SAID YES. AND DID IT. BEST STORE IN MICHIGAN. WORTH THE 30 MILE DRIIVE.”
“Rose assisted me at this store . She was very helpful and made sure that I got a good deal . The level of customer service that I received from her was through the roof . I plan to continue doing business at this store in the future .”
“I had the most wonderful experience in my lifetime with the help of the sales clerk, “JAY”..! ?. He helped me navigate getting off one plan onto my own plan with extending his open hours staying later to help me resolve an issue. He went above and beyond, not only helping me , but also another lady customer that was in the store the same time as me .. I am speaking on her behalf as well he is an exceptional employee!! He represents total wireless 1000%..! Forever
grateful and greatly appreciate you, Jay … You’re Such A Blessing ?? Thank You ?
Lisa Austin”
“This is what customer service looks like. the team went above and beyond to work with my budget and still allowing me to score a great phone.
thank you so much , the vet tech that visited today with my demolished Motorola.
your kindness and generosity does not go unnoticed
customer for life!”
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“DAVE & ROSE ARE THE BEST! Help me convert my new number over to my old number and have a money for giving them my old phone! Customer service was Amazing!! This is the metro store needs to go too”