The Atheneum Suite Hotel is a well-located hotel in downtown Detroit, close to popular attractions, entertainment, and food options, making it a convenient choice for visitors. The hotel features large, clean, and comfortable rooms with high ceilings and beautiful décor. Guests often praise the staff for being friendly, courteous, and helpful, especially those handling the bar and check-in processes. The bar staff, in particular, is highlighted for creating a welcoming and fun atmosphere with excellent drinks.
Many guests appreciate the hotel's amenities, including a lovely lobby decorated for the holidays and valet parking service. The rooms are generally quiet and offer a good stay, especially when the weather is warm and good weather allows for outdoor activities. Several reviews mention the hotel’s reasonable prices and the pleasant décor, contributing to a positive overall experience.
However, some reviews point out issues such as older rooms that may lack modern updates and challenges with transportation, like limited Uber availability due to no car. Customer service experiences vary; some guests found the front desk staff to be unwelcoming, rude, or uninformative, especially concerning parking costs and hotel amenities. Despite these concerns, the hotel’s management was quick to address problems when brought to their attention, offering solutions like complimentary breakfast and apologies.
Overall, the Atheneum Suite Hotel offers a comfortable stay with friendly staff and a prime location, though some guests suggest improvements in customer service and communication.
A classic well established hotel. Rooms are a bit dated but well maintained
September 2026
Beautiful hotel in the heart of the best area of Detroit.
September 2026
Great place to stay! Rooms are very nice whether you get a deluxe or premium room. Great location easy walking distance from all venues. Will be back again in November for Journey!😃
