complete mess- reps dont take the time to discuss taxes and double charged the fees !! office manager Cherie completely useless- how can you not know what you charged a customer!!! you would be better off having a 3rd grader handle your taxes- no accountability- this office is crooked !! dont risk it zero help and poor... read full comment
I felt rushed and didn't receive my tax preparers undivided attention while I was was there. She was there alone so she was answering calls and tending to other people who were in the lobby area. And when I came my appointment was at 1pm, I had to wait until almost 1:30 to be seen.
my tax professional was the best and even gave me info on making sure I have the proper doc`s for my new business to make sure I`m prepared for next year at tax time. DEE WARDLAW is her name and give her a raise.
COVID-19 Update: Whether you come in to your local Detroit H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee