Fifth Third Bank & ATM is praised for its friendly and professional service. Customers appreciate staff like Caedmon, who helped with account creation, and Bri and Alexandra, who assisted with cards, all showing kindness and helpfulness. Denise, a branch banker, received high praise for going above and beyond with business accounts, demonstrating professionalism and excellent customer service. Although there was an issue with a debit card expiration, the branch staff quickly resolved it, showing efficiency and care. Overall, the bank's team is seen as helpful, kind, and dedicated to providing good customer experiences, making it a trusted choice for banking needs.
I am very pleased with the service and professionalism of Caedmon. He helped me create my account and my cousins as well. I highly recommend him for anyone willing to open an account. Very great customer service.
May 2024
Polite, kind, and helpful customer service. Bri and Alexandra helped me with my card and couldn't have been more kind and professional.
September 2019
Incredible service! A banker called me to check if my Zelle payment reached it's destination. Mackenzie, you are the best!!!!!!!!
