Fifth Third Bank & ATM is praised for its friendly and professional service. Customers appreciate staff like Caedmon, who helped with account creation, and Bri and Alexandra, who assisted with cards, all showing kindness and helpfulness. Denise, a branch banker, received high praise for going above and beyond with business accounts, demonstrating professionalism and excellent customer service. Although there was an issue with a debit card expiration, the branch staff quickly resolved it, showing efficiency and care. Overall, the bank's team is seen as helpful, kind, and dedicated to providing good customer experiences, making it a trusted choice for banking needs.
I cannot speak for anybody else except for my wife in this case but I thought that Fifth Rhird, and particularly Denise K, really went above and beyond the call of duty. Denise was on top of things and anytime I had any questions was able to answer them quickly and concisely. Wouldn't dream of going anywhere else.
July 2025
Rob Brown was amazing helping us get our Volkswagen Tiguan!! Anyone looking for a car should definitely contact him!
June 2025
Liam Carr was friendly and helpful. He escalated my concern appropriately and was very patient.
