“I am currently in town visiting Michigan as I am trying to make a big move soon from Boston. I decided to look at a few storage facilities in the east Lansing area while I am here. I was not very impressed with a few of the other facilities as they did not offer what exactly I was looking for. I walked into the office and the manager treated me with a smile on her face she was with another person so she stated that she would be with me as soon as she can and asked if I would like a bottled water while I waited. When she was finished I told her I am looking to rent a storage unit with in the next few months she asked me a series of questions to better fit my needs. She gave me a tour of the facility and showed me many different options she thought would work best for me. I was very happy with how clean and well taken care of this facility is, I really thought the garage area was a great feature to keep out the nasty weather. I was very happy all around and will be returning to speak with Jayme the manager as soon as I have an exact move in date. Thank you again Jayme!”
“Recently I was in the Lansing area looking for storage units. During my search I had talked to manager Sonja and Christy. They were both very helpful and had answers to all my questions!”
“Had to give the most recent interaction a full 5 star experience specifically because of how little the worker actually cared about retaining a customer. To think it has been just one year since I left a fantastic review of the same exact employee!! I signed up for a 10X10 unit back in November of 2024 and in that time my rates have experienced two different rate increases. Going up over 30 dollars in price in less than a year. If you value your money and want to be informed of price increases the way that Compass contacts you about everything else, DO NOT, I repeat DO NOT sign up to store your valuables at this storage facility. You will be in for a very rude awakening, I hope this helps the good people of the East Lansing area save their hard earned money! (:”