Cricket Wireless Authorized Retailer is a highly recommended destination for customers seeking excellent service and affordability. The staff, particularly Kanaia and Queen, are praised for their exceptional customer service, patience, and willingness to go above and beyond to address customers' needs. Customers have expressed gratitude for the staff's expertise, understanding, and sincere efforts to ensure a positive experience, whether it's helping with phone transfers, explaining plans, or finding the perfect device at an affordable price. The store is described as a go-to destination for all cell phone and mobile hotspot requirements, with customers highlighting the overall great value and service they have received.
Manager customer service skills are not that good could be a lot better
April 2024
I am so Grateful for Kanaia Helping me today. My metro phone was broken. Kanaia took her time and helped me. I got there right before closing. She explained the plan and helped me transfer my old phone. Very professional kind and helpful. I recommend you go see her.
September 2022
Queen did a great job and helped us a lot. Thank you!!!
