Pep Boys on Gratiot Ave is a one-stop destination for auto service and tires. Reviews highlight fair and honest service where staff do not try to sell unnecessary things. Customers report excellent and friendly service from knowledgeable technicians who explain details clearly. The team is helpful even right before closing, providing fast installation for issues like tires not holding air. While they are honest if unable to assist, they are praised for turning scary moments into better days. With over 100 years of experience, their expert mechanics handle repairs, maintenance, and tire services, making them a recommended location for all car, truck, or SUV needs.
Great customer service, especially when picking up my vehicle. The young lady at service desk was very friendly.
August 2026
5 Star Service with experienced mechanics. An Aviation Mechanic at the counter to boot. Parts available and accessories inside half retail space. Great Job on emergency service too. Thanks Gentlemen!
July 2026
The staff was friendly and professional. The work was completed in a timely fashion. We are very satisfied.
