The UPS Store #1698 in Eastpointe is a helpful and friendly local business that offers a wide range of services. Customers can rely on the staff for expert packing, shipping, printing, and document finishing. The store also provides mailbox services for mail and packages, as well as notary, shredding, and faxing. Many customers appreciate the quick and efficient process when returning or sending items, often noting how fast and easy the staff makes it. The team is described as courteous, respectful, and helpful, especially for those who need extra assistance or have special needs. Long-term customers mention that they have been using the store since 2007 for various services, including mailing, xeroxing, and notary work, and consistently find the employees to be kind and understanding. Several reviews highlight the excellent customer service, with staff members going out of their way to assist and make sure customers feel valued. Overall, The UPS Store in Eastpointe is seen as a reliable, one-stop shop that helps customers with packages, mail, and other business needs in a friendly and professional manner.