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8:30AM - 7PM
4501 Woodward Avenue Ste 101-B, Detroit
Shipping Centers
“Randi is absolutely amazing and always gets me together. Everyone is always so pleasant and supportive. I always go to this location because I know I’ll be properly taken care of.”
“My package was sent by supplier with my wrong DM number on it. The lady in customer service went out of her way to locate it for me. Wonderful customer service. Thank you.”
“I consider this one of the smaller UPS Store locations I’ve visited, and it’s honestly one of my favorites. The team members are always extremely polite and professional. No matter how busy the store gets, I’ve never seen them lose their composure. They remain calm, courteous, and take care of each customer one by one without making anyone feel rushed.
It’s refreshing to see people truly enjoy their visit, handle their business, and leave without frustration. This store is a perfect example of excellent customer service.
I come into this location anywhere from three to five times a week. As a mobile loan signing agent, I frequently ship documents to title companies and lenders and often require different services. I’ve been helped every single time without issue, and that consistency means a lot to me. Highly recommended.”
“Very friendly staff! Just saw one of the girls bolt out into the parking lot to assist a guy carry a large and heavy box like her life depended on it. Top notch customer service.”
“Phenomenal customer service and incredibly fast turnaround time! They created a retractable banner for our company and it was exactly what we needed. Highly recommend!”
“I had to ship my engagement ring out for repair which obviously - little nervous about. I had no idea the process but they could not have made it easier or been nicer through the whole process. Will absolutely be back the next time I need to ship something 😊”
“Received exceptional service on or about July 2026, from this store regarding my Dumouchel's auction item. I won a Johnny Carson autographed picture. They packed it so well it arrived without any damage whatsoever. I was treated kindly and respectfully and the price was reasonable. Thank you, UPS Store”
“Amazing, amazing amazing, beautiful beautiful beautiful people can’t ask for better workers. They shall respect their knowledgeable. They take their time with you. They don’t rush and they help you out as much as they can. They treat you like you’re the most important person in there.”
“I went to this UPS location on Garfield and needed a box to return a tent. Jasmine was very professional and efficient. I was going to get smaller boxes but she recommended the 15x15 box instead. So I purchased 2 of those thinking I needed them both. Because of Jasmine being very knowledgeable and recommending the right size box, I only needed 1. Her great customer service allowed me to return one if the boxes that I didn’t need and saved me $16. In this economy that’s helpful. Great customer service is very rare these days, but Jasmine was a breath of fresh air! Thank You Jasmine for coming to work today! You did a great job and truly helped me. UPS has a gem in Jasmine.”
“I ship alot of golf clubs thru out the year always used fed ex in roseville by accident I needed to ship a golf club I was getting a haircut across the street and the barber suggested I go across the street to ship I was skeptical at first best thing I ever did haven't use fed ex since I would say Helen is the gold standard for shipping don't hesitate to use her services”
“It worked great! I was in & out in a jiffy! I'd recommend anyone going to this 11 mile service drive & ryan(just west of ryan on north side of 11 mile service drive underneath a gas station overhang)UPS Access Point location. All i did was show em my UPC code frim my Amazon email. Voila'! Done!”
8:30AM - 7PM
34841 Mound Road, Sterling Heights
Shipping Centers
“I had to get documents notarized and witness and they were the best! I’ve been going to them for years and the Manager knows his job and hires great people. I’m moving out of state. I hope the UPS at my new home is a good!”
“I love this family owned business that has been around for years.They have everything you need, they're extremely friendly and outgoing. I needed a package to get to my daughter's up in college and”
“JUST FYI- THIS LOCATION IS FOR SHIPPING ONLY, NOT PRINTING OR FAXING. Also, for shipping you MUST have either a QR code for your label OR the printed label- not an emailed image of the label.”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“Special shout out to Amber at FedEx Detroit. We get packages often and always appreciate her timeliness and professionalism. She rocks! - Mike from iRepairMotown”
10AM - 3PM
26499 Ryan Road, Warren
Shipping Centers
“Great customer service. Really nice people. The prices were a tad high for some services but overall you cant beat the service. The inside needs a bit of organization etc. however I think the place is nice!”
“I always come here to return Amazon items, a quick and easy process. I realized I left a personal item in a box after the fact. The two gentleman working that day let me dig through the packages to retrieve it. I was so so grateful they were so helpful! Thank you!”
“Coming to this place watch your turn. Look for a yellow guard shack. You will see a sign with 20300 arrow pointing to the left. Use that entrance. The entrance on the the right is a trailer parking lot. Go strait back to a large parking lot. Walk along the building to the conjunction that say ENTRANCE. If you are here before 0900. Good luck in finding anybody. You will have to back up down that alley you walked to the double sliding doors. Go into the black hole.”
“As always my experience is very beautiful there is so many people there that will help you do your work if you don't understand how to copy or send off faxs I know the things they are very clean and very quick by helping you”
“Had such a pleasant experience with Felicia, she was extremely patient, accommodating & helpful. Thank you for making what is normally a stressful experience easy.”
Open 24 hours
13950 Frazho Rd, Warren
Shipping Centers
“Good company it all depends on us as drivers if we want tu drive or not lazy drivers lazy checks and the company understands every issues u have so far it's a good starting company for me”
“This is a late post but I wanted to share my experience at this location I had a very pleasant experience the employee that assisted me was very helpful her name starts with a S but this happened on memorial Day so all of the other locations were closed and this was the only location that was open so she chose to go into work on her day off and for that I told her she was the queen for the day and she made my day of course because I was able to send off my package and get my return in enough time.....Thankyou again 🤗”
“It’s great to have a neighborhood store that offers excellent service and has a lot of what I need that I can only not get quickly, but also see what I’m buying.”
“The team over here is always so knowledgeable and helpful! Oh and I have seen them be so very patient with people and tasks. In a world where we need more understanding, it’s refreshing when you see this type of behavior in action. Thank you”
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“Norma is the best employee.
When I tell you I had the most gruesome past two days and to follow up with today where every small task turned into a hellish side quest. Norma, this amazing lady, helped me through a predicament of mine today. This is less of a review of the store and more about the compassion this lady brought into my day and changed everything for me. Thank you so much for the best customer service I have ever received and I hope you're running that store if you're not already.”