“Used 186networks for several years. Their up time has gotten great in recent years. Their support is stellar. Over four months this summer our internet went out 2 times and support was quite helpful. One time it turned out a guest had replugged the internet into the wrong port on our WIFI - support figured this out over the phone. The other time was post storm where their tower was down for a couple hours.”
“Last Friday I noticed our internet wasn’t working and about 30 minutes later Matthew called me to tell me that he noticed our connection wasn’t working. He then offered to help me with troubleshooting our system. I checked the outdoor antenna for ice build up and then unplugged the system and plugged it back in. Everything worked! Thank you Matthew for the great service!”