Cricket Wireless Authorized Retailer is a customer-friendly business that provides excellent service to its clients. The representatives are described as extremely helpful, patient, and willing to go the extra mile to assist customers, even with complex issues. They engage in friendly conversations, provide refreshments, and ensure a smooth and efficient experience, particularly when switching from other service providers. Customers appreciate the representatives' professionalism, problem-solving skills, and the overall positive atmosphere of the store. The business is highly recommended, with one customer stating they will continue to use Cricket Wireless until the service becomes unavailable.
Was extremely helpful in helping me switch my service over from Verizon. Patient with my kids as well and went the extra mile switching info over and putting on case and screen protector. Also had a decent conversation and was funny.
June 2023
Arie was fantastic. Very patient and helpful. Switching from Verizon awhile back was the best decision. We came in again yesterday to get a new phone, it took some time but it went fast bc of Arie. Great conversationalist, he got us waters and played some kid friendly music for my kids. Very much appreciated. 5 stars!!
May 2023
The manager helped even when busy and was great! Thank you.
