The AT&T Store in Farmington Hills is known for its exceptional customer service and knowledgeable staff. Customers have praised employees like Raymond and Madison for their professionalism, patience, and dedication to resolving issues. One customer highlighted Madison's outstanding assistance, noting her persistence in fixing a complicated phone setup, which involved staying late to ensure everything worked perfectly. Raymond has also received high praise as the best AT&T representative encountered, with long-time customers recommending him for his thoroughness and commitment to finding the best deals on phones. The store offers a range of devices, including phones, tablets, and smartwatches, along with flexible prepaid plans and unlimited data options, making it a reliable choice for anyone looking to stay connected. Overall, the staff's willingness to go above and beyond has left many customers feeling satisfied and happy with their service experience.
I had to replace my phone. I went to this store to check my options. I was quickly greeted by Damonte. He was very helpful & I left with a new phone, case & screen guard. He had a pleasant personality & I would say go see Damonte if it is time to upgrade.
April 2026
Very friendly and helpful. Great at explaining the difference between devices. Candy was fantastic.
April 2026
Candie is a professional and lovely lady at AT&T. She solved my phone problem and she is a good listener. Highly recommended.
