Victra, a Verizon Authorized Retailer in Farmington Hills, MI, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way.
Customers have had positive experiences at this Victra location. Zeke, a store consultant, has been praised for his pleasant demeanor, helpfulness, and extensive knowledge. Another customer, a senior citizen, appreciated the patience and professionalism of both Zeke and Aiden in addressing their technical questions and concerns. Aiden, in particular, was able to quickly resolve an issue with an insurance-replaced phone that the customer had struggled with for hours through Verizon's call center.
Overall, the Victra store in Farmington Hills, MI, has received favorable reviews for its knowledgeable and attentive staff, who strive to provide a seamless and enjoyable customer experience.
They referred me to corporate for my difficult problem with my phone, but they were very patient and kind to me and other customers in the store. They were knowledgeable and I would go there again for help in the future.
June 2026
Drew was great with helping me a new cell phone and new cell number! He was very nice and did his job well!
November 2025
My girlfriend and i worked with Connor last night, and he was great helped us get a GREAT deal and was a blast to work with, definitely recommend going here and working with them!
