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“Amazing! Super honest, friendly and high quality work. We had one group come out and quote us for a 1000 bucks more for an unnecessary repair on our fireplace. These guys were friendly and accommodating to our schedule. Mike took the time to show us things and give us tips. These are the people to call!!”
“I love this store. It’s always clean and organized. Very big, so items can be spread out neatly without any area of the store feeling cramped. Nice big isles so even when the store is busy, it doesn’t feel crowded. Great prices and I find myself even skipping stores like Walgreens for things like cold medicine or body wash etc. and saving significantly. Not the type of things I ever thought I would be choosing to buy at a hardware store, but as a a hypothetical example; say Walgreens has cold medicine for $5.99 but get 2 for $10. Forcing you to either buy one overpriced or more than you need to get some value. Meanwhile the same stuff (maybe different brand but same ingredients) at Menards is $2.99 for one (what I need). So I’ve gotten to the point that if Menards carries it, that is where I buy it. I find that Menards is cheaper on just about everything I ever need, and that is even before the 11% rebate. For instance today I needed high temp spray paint for a car project. Advanced Auto $17, Menards $9. And Menards carries so much! For any project, automotive, electrical, plumbing, organizing, lawn, on and on… I typically find everything I need here and get them at the best prices in a clean and organized store with friendly staff… then also get 11% back in store credit rebates. At first it kind of bothered me that their app doesn’t have reviews on the products, but I decided to give them the benefit of the doubt and trust that if they carry it, I will likely be happy with it and so far nothing has let me down. I just moved to this area and the store is one of my favorite things about being in this area as I am renovating the house I just bought here. It is a running joke with my girlfriend and I when I tell her almost daily that I need to go save big money at Menards again.”
“This review is for Patty.
She saw me looking for something, asked of she could help, and not only searched her phone but walked me to where the item was supposed to be. When we couldn't find it she did not give up until she located it in the appliance department. She then looked up an order for me and made sure the item could be delivered.
Thank you Patty.”
“Everyone is so so nice at this location. I especially wanted to thank Debbie. I called in and she put some items on hold for me! Thanks Debbie! Also, love the hotdogs!”
“One of my favorite places for my DIY's .I like that they have a pay and pick up in yard very convenient.The customer service is always great.Tge only thing is I wish they would tell more customer's about the benefits of shopping here.I found out through a customer I could pay for my items and drive through the yard to pick up my gardening and lumber supplies.For weeks I had been pulling pavers through the store and no staff said anything smh.But I know now. So no more hauling through the store for me.”
“Matt the manager from the Livonia store provided the best customer service one could ask for! I had a problem and Matt resolved it with No hesitation.
Thank you for helping me to restore the use of my kitchen sink 😊”
“We came at the end of the night to buy some drywall and even thought the store was going to be closing soon we had workers willing to help with the getting down and loading of drywall. I dont know all who were involved but I know Bart, Kevin, and Ryan were 3 of them and we are appreciative!”
“I got I problem with my on line order and Adina Bali and Nicholas Bell helped me a lot . They are 2 good managers ready to help customers , thank you again. I always appreciate your service and I will always choose this store .”
“Loren at the Plymouth, MI Home Depot just spent 45 minutes with my son and I helping us figure out exactly what we needed for a science project. He was so kind and helpful and provided exceptional customer service. Thank you for your ideas and patience!”
“I came to purchase a patio set today and Julius and Dion were very helpful, they made sure I found exactly what I was looking for, their customer service skills were 10/10”
“Great place to have your propane tanks filled. They've just started a punch card for refills (2/25) after 10 you pay for tax only on the 11th. Always get a full refill here. Not always the case with exchanges.”
“I would highly recommend that anyone looking to rent a tool/equipment visit Sam at The Home Depot located in Commerce. I came in twice in the past week to rent a box truck. He is so personable and genuinely helpful, and he instantly won my trust. From paperwork to operation, he made sure I felt informed, confident, and ready to go. Sam, thank you for making a difference and achieving excellence in customer service.”
“We rented a 100 ft snake. The rental section is always on point. The team members we have scheduled rentals with are informative, polite, knowledgeable of the parts we are using at that time. There are no surprises on our billing after we return it. I always enjoy the team at Southfield Home Depot.”
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“I like this store it feels like the safest in the area and the workers are always helpful. But I must say I never have good luck getting help loading large items at this location.”