Volkswagen Service
Auto RepairHours:
37911 Grand River Ave Ste 100, Farmington Hills MI 48335 Hours
About Volkswagen Service
Suburban Volkswagen of Farmington Hills is known for its friendly and knowledgeable staff, offering convenient service options such as vehicle pickup and drop-off. Customers appreciate the quick and efficient maintenance, often done faster than expected, with some services including car washes. The service team is fair and attentive, with staff members providing clear communication and thorough reviews of the work performed. Although some customers experienced delays, such as waiting longer than anticipated for inspections or repairs, overall, the service quality is highly valued. The dealership handles routine maintenance like oil changes and filter replacements efficiently, ensuring vehicles are returned clean and ready to drive. New customers find the team responsive, with appointments scheduled promptly and vehicles repaired quickly. Customers feel confident in the level of customer service and the professionalism of the staff, making Suburban Volkswagen a preferred choice for service needs in Michigan.
Most Recent Reviews
May 2026
Great VW dealership. Ken went above and beyond to accommodate while I was late by 30 minutes and they were closing early on the Saturday. Took care of the routine maintenance of the beast aka Touareg. Thank You Ken 🙏🏻
July 2025
Forgot to put caps on valves of 3/4 new tires.
Otherwise, good.
June 2025
Terry, a mechanic in the Service Department, helped me with a fuel injector seal install. He gave helpful information, explained how he completed the seal install, and useful tips for finishing the job. He quickly solved my problem, and I can't give enough thanks!!
More Comments(65)
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