Ray's Service Center LLC is a reliable and compassionate towing and auto repair service in Western Michigan. Customers consistently praise the professionalism and kindness of Andrew, the tow truck driver, who has gone above and beyond to assist stranded drivers in various situations. Andrew has been described as a "literal lifesaver" for his quick response, even in remote and challenging conditions, and for his calm, clear, and polite guidance when pulling vehicles out of the snow. Customers have expressed immense gratitude for Andrew's humanity and grace, stating that he truly showed them that "good people still exist today" during their darkest hours. The reviews highlight Andrew's excellent service, including towing a boat to a service shop, patching a flat tire on the spot, and even transporting customers to their destination and sending them photos to confirm their car's safe arrival. Visitors from out of town have particularly appreciated Andrew's kind and professional assistance, which made their stressful situations much less overwhelming. Overall, Ray's Service Center LLC and its tow truck driver, Andrew, have earned a reputation for reliable, compassionate, and exceptional service, earning them high praise and recommendations from grateful customers.
Had them tow twice in a week. Prompt, courteous, and fair pricing. Will use them again in the future.
September 2025
Andrew did a fantastic job today. He was punctual, a nice guy, and gave me a ride to Discount Tires. Thanks, Andrew!
August 2025
Andrew was excellent, fast, and very professional. He towed my boat to a service shop as I was on a long out of town drive. He saved the day and allowed me to return home that evening. Very grateful for his business and service. 5 stars!
