The Verizon store in Fenton is highly praised for its friendly and helpful staff. Customers appreciate the professional and welcoming service provided by employees such as Cheveze, Kenesha, Clay, Josh, Dorien, and David. These staff members are noted for their kindness, patience, and ability to assist with various needs, including phone swaps, setting up new devices, and resolving issues efficiently. Even when facing technical difficulties or dealing with difficult customers, the employees maintain professionalism and focus on customer satisfaction. Many reviews highlight how quick and easy the process is, with some customers being in and out within 20-30 minutes. The store offers a range of services including mobile devices, 5G home internet, and business solutions. Customers also commend the convenience of online ordering with options for in-store pickup, same-day delivery, and free shipping. Overall, the store provides excellent service and goes above and beyond to meet customer needs, making it a highly recommended location for Verizon services.
I find this very frustrating, I was just in there and got a new phone and never got a receipt. I can't call there because it just puts me through to the 1 800 number. So the only way for me to get my receipt apparently is to go all the way back to the store. It's ridiculous that there's no way to call the store directly.
January 2026
susan was great! helped the whole family transfer to new phones, very friendly, great service!
January 2026
Better than chat and phone, got a good explanation of the plans, and phone offers. Takes forever to get things done.
