AutoZone on W. Eight Mile Rd. in Ferndale, MI is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the store for its excellent customer service. Staff members like Amelia are recognized for their kindness and helpfulness, setting a high standard of service. Floyd is appreciated for his knowledge and willingness to ask questions to help customers find what they need. The team is also noted for going above and beyond, such as replacing bulbs and installing them, providing full-service experiences. Customers feel confident shopping there due to fast, prompt assistance, especially when dealing with urgent needs like battery replacements. Overall, the staff's friendly attitude and expertise make this location a preferred choice for auto parts and service in the area.
Great team. Great service. Great smile. Both Arthur and Amelia
June 2024
Keyonna was very helpful to me my car battery died an she did everything she could to help me my wait was long but it was worth it thank you so much she needs to be manager will be back I am grateful
April 2024
Amelia is by far the best example of excellent customer service that I’ve seen at any autozone in Detroit. I teach customer service to small businesses and rebranded corporate clients and she is EXACTLY what I teach!! 10/10!!!
