Detroit Axle is a prominent global retailer and distributor of OE re-manufactured and new aftermarket auto parts, offering a wide range of products including CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, and more. Customers appreciate the fast shipping, with one reviewer noting that parts arrived within two days and saved them a significant amount of money. However, there are mixed reviews regarding customer service. Some customers faced challenges with missing parts and felt the solutions offered were inadequate, leading to frustration. In contrast, others praised the customer service experience, highlighting the professionalism and helpfulness of staff members, particularly in live chat support. While many customers are excited about the appearance and quality of the parts, experiences with defective items have been reported, though the customer service response was often described as commendable. Overall, Detroit Axle is known for good products at great prices, but there are areas for improvement in customer support.
I have bought Struts, sway bar links and lower control arms from Detroit Axle. I am very happy with the quality, price and fast shipping. I don't see any reason to buy from anywhere else!
September 2026
Order stated 2 days for delivery but taking 5! Was not informed of the delay, will have to purchase from Auto Zone now and wait for item to arrive to receive refund! Resolved Thank you
September 2026
I had a good experience with Detroit Axle. The staff were helpful, friendly, and took the time to assist me with what I needed. Good customer service and an easy overall experience.
