Citizens
BanksHours:
23011 Woodward Ave, Ferndale MI 48220 Hours
About Citizens
Citizens is a bank dedicated to helping customers manage their finances better, whether it's buying a house, paying for college, or saving for retirement. With around 1,100 branches and 3,100 ATMs across 15 states, they offer convenient access to banking services. Customers appreciate the professionalism and helpfulness of the staff, particularly at the Ferndale branch, where employees like Eric Salmons and Tiffany Poe provide exceptional service. The bank is known for its clean environment and friendly greetings, making the banking experience enjoyable and efficient. Citizens also offers an award-winning mobile app and a customer contact center for easy online access.
Most Recent Reviews
May 2025
We had a great experience at the Ferndale Citizens Bank thanks to Eric Salmons. He was incredibly kind, helpful, and efficient. He pulled the report we needed for our mortgage with no issues and made the whole process easy. Eric is a great example of what customer service should be!
December 2024
The tellers and managers are ALWAYS professional and helpful. The bank is always clean and they greet you with a smile. The personal touch they add to the customer is very refreshing.
June 2024
Ferndale Branch Everyone that helped with my banking has been very helpful and courteous especially TIffany Poe when above and beyond to help me with my account.
More Comments(31)
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